Mortgage Banker · NMLS #136066
Here’s what buyers, homeowners, and agent partners say about working with us.
We were first time home buyers and Mark did an amazing job explaining how everything worked and what type of mortgage options we had available to us. He was easy to get ahold of and answered all questions and concerns in a prompt manner.
Mark helped me, a first-time home buyer, navigate the purchasing process with comfort. He and his team answered all of my questions, were readily available, even after hours, and got me from offer to close quickly.
Easy to work with and a great resource.
My experience overall was nothing short of thorough, to the point, helpful, and resourceful.
Mark Copland was an absolute pleasure to work with and I would absolutely recommend him! This was my first time buying a home and getting my first mortgage and he helped cover every bit of information I needed.
I was originally working with another Mortgage officer at Mortgage Center, but found that Mark was a bit more thorough and explained more than what Mortgage Center did.
We had a great experience working with Mark and the team at TotalHome Lending! Mark was always responsive and kept us in the loop on the necessary next steps in our home buying process. This was the second time we used Mark as our lender and would recommend him to anyone else looking to buy a home!
I love my new home. Mark is the best mortgage lender. He made my home search and buying experience wonderful! Thank you!
My husband and I were first time home buyers and had lots of questions. Mark took the time with us to go over every detail and all of our options that would work best for us. He truly made the home buying process less complicated.
Our experience was extremely smooth, fast and we were in the loop every step of the way. Extremely informative and helpful as this was our first home buying experience. Highly recommend!
I am a local realtor in the Ann Arbor area, Mark always goes above and beyond. Extremely responsive and helpful even at the closing table when issues come up. The lender my clients choose can make or break a deal and I will continue to recommend Mark as one of my top local lenders.
This was a remarkable experience! It took a lot of leg work and constant communication but Mark helped me get my dream home to retire in. Such an amazing, patience and dedicated man. Thanks gain!
Mark is an extremely kind, considerate, dedicated and patience man. He walked me through every step of purchasing my dream home for retirement. There were days I let my negativity run wild; but he took the time to encourage me and get me back on track. Thanks Mark!
As a first time home buyer Mark and his team made this process super smooth. He responds super quickly and is always there to explain things. We really appreciated the communication as new homeowners. Mark and his team are great and I would highly recommend them to others!
My experience working with Mark was excellent from start to finish. He was extremely professional, knowledgeable, and always willing to take the time to explain every step of the mortgage process. As a first-time homebuyer, there were many things I didn’t fully understand, but Mark made everything clear and made the entire process much less stressful.
Mark was an extremely nice guy. He and his team always responded in a timely manner when we reached out. They also reached out regularly to remind of us of common things we may have forgotten about, just to make sure we stayed on track so that we could close on or before the close by date. We really appreciated everything Mark and his team has done for us!
Mark and his team made purchasing a home very simple process. He is very professional, prompt, and knowledgeable. There wasn't one question he didnt have an answer for. Also, we were able to have a speedy closing which was a bonus. 10/10 would definitely recommend him to anyone especially first time home buyers like myself
Mark was amazing to work with. Being a First Time Homebuyer I was concerned with how complicated things could have gotten. Mark and his team made the process a breeze for me. He was always responsive in a timely manner. I highly recommend Mark if you’re looking to start the home buying process.
Professional, quick, efficient, and most importantly, honest. I would recommend everyone to give Mark, and his a team a shot for their home buying, or refinancing needs!
Mark and team were fantastic mortgage partners. They were professionals in the entire process and they had me asking "what's in it for them?" I'm not used to customer service these days like they provided. Thank you!
Mark was very knowledgeable and patient with us as first time home owners and our first refinance. He gave steady guidance and helped outline the process so that it all felt manageable. We look forward to working with Mark on any future refinances and would recommend him to others!
Mark is truly the best! He is knowledgeable and answers any questions we have. He is timely with responding quickly and is always seeking the best option for his clients. We appreciate him and his team!
The team was very communicative and on top of things. The process was made super simple and was very quick start to finish.
Mark listened, and understood the challenges we faced with buying a home. With Mark we were able to go from pre-approval to closing, and taking occupancy in fewer than 45 days. He answered phone calls at 8 at night, and always replied in a timely fashion
Mark listened, and understood the challenges we faced with buying a home. With Mark we were able to go from pre-approval to closing, to taking occupancy in fewer than 45 days. He answered phone calls at 8 at night, and always replied to messages in a timely fashion
Yes
Mark and his team were fantastic to work with for my refi! Everyone is friendly, efficient and easy to get ahold of when needed. Mark answered my questions and gave me lots of information to make sure I understood my options thoroughly. Estimates were spot on so no last minute surprises and the closing costs were very reasonable. Thank you!!
Easy to work with especially for a first time home buyer. We was prompt with answers to any questions during the home buying experience!
Mark was very knowledgeable, helpful, and thorough throughout the whole experience. As first-time homebuyers, the process can be a bit confusing, but Mark and his team were there every step of the way to ensure that all of my questions were answered and that we were comfortable at every step of the process.
Mark was very helpful. Got me the best deal he could. Answered my phone calls regularly and helped me throughout the home buying process. Highly recommend.
Great customer service! Very quick turn around time.
Mark made the process feel easy and quick.
He was very attentive and quick to respond. I can’t recommend him enough.
I’m grateful for how professional he was and all the help we received to make our purchase happen. We do know we could make it happen, but it helped us make it happen.
He was friendly, patient, knowledgeable and professional
Mark was super helpful. We didn’t know we could make it happen, but Mark did everything he could to make it happen, and we really appreciate that. I can’t recommend him enough. He was attentive and quick to respond. He made the process go smooth and feel easy. Every time there was an obstacle he found a way to work it out. Mark was very friendly, patient, professional, and knowledgeable
Mark Copeland and his team were very knowledgeable, and were supportive throughout this whole process. Whenever I had questions they answered promptly. i had no prior experience getting a home loan and they were helpful, kind, and patient with me. They are the best.
Mark and his team were great from start to finish. Very responsive and helpful!!
My experience was great with Mark, very timely and communicative.
We are so thankful that we were able to work with Mark and his team during our house-buying process. Everything was handled professionally and in a timely manner, and their knowledge & expertise gave us a much-needed peace of mind throughout the entire process as first-time homebuyers.
My experience was effortless. Mark and his team was there throughout everything, answered questions whenever we had them, and made sure we got the best.
Closed on time and pre-signed a lot of documents electronically before which made closing quicker. Team was friendly, professional, and made the process easy and convenient. Would use Mark again and refer him to all?
Mark was a pleasure to work with as I navigated my first mortgage. He answered questions promptly and thoroughly. He was attentive to detail and made sure nothing fell through the cracks. He made sure tasks were completed in a timely manner so I could close on time. I highly recommend working with him!
Mark and his team came in at the eleventh hour and were so speedy and thorough with our home loan process! We couldn’t recommend them enough!
Mark and his team were amazing. Mark helped us quickly to get our loan. Him and his team were there for all the questions, and all the paperwork. Truly an honor to have had him on our side throughout this process.
This was our first home buying experience. Mark and his team were incredibly thorough and patient in explaining each step of the process and made us feel safe in our investment. We would work with him again in the future and highly recommend.
I could not thank Mark enough for the time, effort, and kindness he put into the process of buying our home. No one in my family owns a home so the entire idea of getting a mortgage was so unbelievably scary and I had no idea where to start but Mark made it as painless as possible. He truly took the time to answer all my silly little questions, questions I'm sure he gets a million of everyday, to ease my anxiety throughout the process, and provided clarity each step of the way. When my closed on our home I'll be honest I cried it was a wild feeling and I know it wouldn't have happened without his guidance. If you need a guy in your corner in this process this is your guy!
I knew I was going to work with Mark upon our first interaction when he sent a link to opt out of all the spam calls that happen when you apply for a mortgage. No one has ever taught me that was a possibility and I am so grateful for something as small as that! Mark was also very easy to talk to and answer all my questions. He worked hard to make sure no stone was left unturned in our complex financial situation to ensure we were able to get approved for our mortgage on a home in our dream location. He made everything so easy and his knowledge and experience took so much of the stress out of the loan process. I would absolutely recommend working with Mark and plan to be in contact for any future needs we may have.
Mark and his team were absolutely wonderful to work with! They were always on top of things, easy to communicate with, and genuinely went above and beyond to answer our questions and help us find the best loan for our situation. I couldn’t recommend them more highly
Professional, easily accessible, and very helpful. Made the process efficient and easy.
Mark and his team were absolutely amazing. We thought home ownership was a far off fantasy for us due to a financial mistake we made years previously. He was so kind and informative and never talked down to us during the process. He is a pro and showed us how it was not only possible but smoother than we could have ever anticipated. He was super helpful running the numbers for us on numerous properties so we got a sense of what our bottom line would be. I cannot recommend Mark enough, if you have the privilege of working with him you will not be disappointed.
Mark did a great job leading us through the process and providing advice on how to structure our mortgage. We highly recommend him for securing a mortgage.
Mark's team made it quick and easy to apply for a new mortgage and ensure we were able to close on time. He's particularly good at letting clients know when spam, junk and other phishing scams may come your way during the process and what to do about it.
As a first time homebuyer, I was nervous going into the mortgage process but working with Mark and his team changed that. From start to finish they were incredibly efficient, communicative and genuinely supportive. Mark took the time to walk me through each part of the process, making sure I was comfortable and informed. Their professionalism, patience, and attention to detail made a stressful process smooth and manageable. I would highly recommend Mark and his team especially for first time homebuyers!
My husband and I are so thankful Mark was a part of our team of people that made buying our first home incredibly easy! He was extremely quick with getting us the numbers on houses we were interested in and he was great at communicating and explaining things to us!
Totalhome lending was fabulous to work with! Mark and his team were so knowledgeable and professional every step of the way! They explained everything in detail and the process was smooth and effortless! As I got to closing the representative from the title company also went on about how great Mark and his team were to work with. Totally recommend and will be sending friends and family their way in the future!
Mark is extremely quick and efficient. He answered every question I had and got back to me right away. Thank you so much for all your help Mark!
Mark and his team were amazing to work with and made the process easy! It felt like he had my best interest first and was always a pleasure to chat with.
Mark did a fantastic job and was very helpful and informative through the whole process. This is the second time I have used Mark, and plan on using him again in the future. I would highly recommend his services.
Mark made this expierence a breeze. He was always available and responded right away to any questions I had. He helped guide me and set me up with a worksheet that explained all the breakdowns. He was so helpful. Would work with him again in a heartbeat!
Mark was very helpful and easy to get ahold of with any concern or question. Very professional and respectful
Mark and his team made our closing pretty much effortless! This is our fourth house purchase and by far the best experience we have ever had with a lender. Highly recommend Mark and his team to anyone else in the market!
Prompt, very professional, and excellent service! We enjoyed our experience with you.
I had a great experience with Mark and his team. They made the entire loan process smooth and stress-free. Communication was excellent - they were always quick to respond to emails and kept me updated throughout the process. They made sure everything stayed on track and got the loan closed on time. Highly recommend!
Mark and his team were excellent to work with! They helped take the stress out of buying a home and made the process feel manageable. Mark was always available and quick to respond to any questions or concerns. He’ll be my first call for any future mortgage needs!
Very highly recommended!! Mark and team were prompt with responding, professional and very knowledgeable. Made the process stress free.
Mark made my first time home buying experience so easy. He helped me find out what first time home buyer programs I qualified for, and kept me in the loop about every step of the process.
Mark and his team were wonderful to work with. They made the first time home buying process simple and painless. They were always able to answer any questions I had within a timely manner. Highly recommend!
Mark has been amazing the whole way - keeping us on the ball and helping us refinance in the end.
Mark Copland made buying our first home such an easy process. He was super responsive, even responding on nights and weekends occasionally to make sure we felt taken care of. I felt like I could ask him any question without fear I would feel stupid; he welcomed the questions and gave very clear responses. I could not recommend Mark enough!
We had a wonderful experience working with Mark! He walked with us every step of the way and was very knowledgeable and efficient. We highly recommend!
very good experience with Mark, he is a number guy with profound knowledge for loan service.
Mark did a fantastic job helping us navigate purchasing our first home! Cannot recommend highly enough!
Mark and team were very helpful, transparent, and communicative! Highly recommend them as a trustworthy lender with good rates. They helped me get financed on a tight schedule!
Mark was a lot of help throughout the process of buying my first home
He was a great help to get this loan processed. Kept me updated on progress, let me know who would be calling me and what they needed from me in the line of documentation i would need. We actually hit the timeline to close ! Everybody involved did thier best to make this loan happen !! Thank you
Mark was a great help with my home purchase. He is very knowledgeable and was available every time I had questions.
Mark has excellent response time and is very knowledgeable on many things regarding home mortgages, finances, and real world scenarios pertaining to the housing market.
I had a great experience with Mark. He was professional, diligent in getting everything done quickly, and took time to answer my questions along the way. A great partner (and his team) to have in purchasing my new home. Would highly recommend.
As first-time homebuyers, we were quite nervous about the entire mortgage process — but working with Mark Copland at Total Home Lending was one of the best decisions we made. From day one, Mark and his team were incredibly professional, friendly, and supportive. They were patient, great listeners, and answered every question we had with care and clarity. They truly made us feel comfortable and confident throughout the process.
What really stood out was how efficient everything was. Our loan was closed in just about 15 days — even earlier than expected! The entire process was handled online, which made things extremely convenient. And yes, we got an amazing rate — truly one of the best in the industry.
Mark isn’t just a fantastic mortgage broker — he’s a genuinely great human being who goes above and beyond to do what’s best for his clients. I wouldn’t hesitate for a second to work with him again or refer him to friends and family. Hands down, he’s someone you want on your team.
Mark is very helpful and dependable. During the time I was purchasing my home, I was unaware of all the paperwork that needed to be done. Mark has an excellent way to make it easy to read and sign docs through the online portal to which you can ask about anything. When there was an error on my behalf and we noticed a few days before signing, he took care and corrected it. He is very knowledgeable and helped me a lot along the closing. Thanks Mark!
Mark is awesome! He helped me every step of the way with my loan to purchase a new home and payoff my existing home loan. He took the time to personally call me when I had questions. He helped me understand all the financial aspects of closing on my home. I would highly recommend him!
Fast and smooth transaction.
I had a wonderful experience with Mark and his team! As a first time home buyer I was very nervous about the process, but Mark helped every step of the way. He truly went above and beyond to help me feel comfortable and confident with my purchase. I cannot recommend him enough!
It was great working with Mark during the home buying process . He was a great guide through all the steps and ran numbers for me on different scenarios and what to look out for. I would definitely recommend working with him.
Everything was done in a timely manner and I was able to close on my house almost a week earlier than expected. All of my questions were answered promptly and being able to submit everything online made the process convenient!
Mark was a fantastic partner! He's extremely responsive and well organized, simplifying what would have been a very complicated process. He also got us a competitive rate. I would happily work with Mark again in the future and recommend anyone else the same!
Mark was great with answering any and all questions I had within a timely manner. Was always pleasant to speak with and I think the process went as smoothly as it could have.
The process was simple and easy all throughout. Mr. Copland helped me with my first home purchase and, for sure, I'll be back for the second. Thanks a lot see you soon!
Mark was exceptionally professional and timely with communication and getting us across the finish line quickly. In a difficult real estate market and tedious VA loan restraints, Mark was able to navigate the "fine print" for us and moved mountains to ensure we closed by our hard deadline. Not sure it would've happened without him and his team working hard behind the scenes. Would definitely recommend Mark to any friend or family member!
We were so fortunate to be referred to Mark and his team for our home lending needs. From the start, Mark made us feel very comfortable in the steps towards owning a home. We had a few other options going for lenders, but Mark blew them out of the water with his friendliness, communication, and clarity. As a first time home buyer, I felt confident the information from Mark and his team was correct and very useful. Going through the VA home loan as well creates a few extra steps and Mark made everything effortless on our part.
I am truly thankful and we may not have been able to get the house we did if it wasn’t for Mark and his team! I recommend Mark to anyone looking at their home lending options, you will be well taken care of.
Mark and team made the mortgage process smooth and hassle free. Every question I had was answered promptly and thoroughly. I felt like I was in good hand every step of the way. Thank you Mark!
Mark guided me through a remortgage post-divorce. He was very helpful and knowledgeable about the whole process and made valuable recommendations about each option. I also truly appreciated his patience as I waded through the legal settlement
Mark Copland, was really great to work with. He walk me through the steps to finance my home with no problems or hesitation. Process was quick and easy thanks so much again for your help and also Tyler Pine did a wonderful job as well both are very professional. Great lenders to work with.!!!
Mark was responsive, personable, and very helpful. He found the right mortgage for us and answered all of our (many) questions along the way.
Fast, professional and convenient.
Mark and his team were phenomenal in helping us secure a mortgage for our first home. From start to finish, they were friendly, professional, and made the entire process feel easy and stress-free. We completed our application online, which was quick and convenient, and Mark was always available to answer our questions and explain every step clearly. He provided detailed breakdowns for each property we considered and was incredibly responsive to our concerns. Most impressively, he worked efficiently with the seller to get our loan closed on time (even early!) Not only did Mark get everything done quickly, but he also secured us the best rate by far compared to other lenders we looked into. We couldn't be happier with the experience, and we would absolutely work with Mark again and recommend him to friends and family without hesitation.
Mark and his team were absolutely amazing. The process was painless and the app is great to keep your docs in order. I would recommend Mark and his team to everyone.
Mark was responsive, personable, and very helpful. He found the right mortgage for us and answered all of our (many) questions along the way. We love our new home.
Working with Mark and his team was great! They were very attentive and always answered any questions that may have come up along the way. We were very satisfied and would recommend Mark Copland and his team to our family and friends! They did an outstanding job for us!
We had a great experience with mark and his team they helps us threw the process the whole way threw it was a quick and smooth process would definitely recommend if your looking to buy a house
As a first-time homebuyer, I had no idea what to expect from the mortgage process—but working with Mark made everything so much easier than I imagined. From day one, he was professional, knowledgeable, and incredibly patient. He took the time to explain every step in detail and always made sure I felt comfortable and informed.
What really stood out was how responsive and proactive he was. He kept everything moving smoothly behind the scenes and always made sure I had what I needed ahead of time. The entire process—from pre-approval to closing—was seamless.
Thanks to him, I’m now a proud homeowner and couldn’t be happier with how things turned out. I’d 100% recommend him to anyone looking for a mortgage, especially if you’re buying your first home. He’s the real deal
It was a pleasure working with Mark to secure my mortgage. Mark was always only an email or text away to answer any question I had. As a first time home buyer, Mark’s quick communication, patience, and professionalism were so helpful to me. Mark and his team were even able to move up my closing date to make sure that it worked best for me. Mark shopped many rates to provide me with the best possible option. I would use Mark and his team again in a heartbeat and would recommend them to my family and friends. Thanks Mark!
That Mark Copland made the process very easy and was always there for any of my questions.
It was a pleasure working with Mark and his team every step of the way.
Highly Recommend Mark Copland & the Anderson/Copland Mortgage Team! Working with Mark Copland and the Anderson/Copland Mortgage Team was such a great experience. Mark made the whole mortgage process feel way less stressful than I expected. He was super easy to talk to, always quick to respond, and really took the time to walk me through everything so I felt comfortable and confident every step of the way. He made sure I got a great rate and was always on top of things, which made the process go really smoothly. It honestly felt like he was just as invested in getting everything done right as I was. If you’re looking for someone who knows their stuff, communicates clearly, and actually cares about helping you, I definitely recommend working with Mark and his team. I’m really grateful for how easy they made everything!
Mark was absolutely fantastic to work with from start to finish! This was our first time buying a house, and so everything was new to us, but Mark was extremely patient and supportive. Beyond his kindness, he also is extremely knowledgeable. His responses to my many questions were never boiler plate language that could have been found easily on a Google search. He demonstrates a deep understanding of the financial market and knows how to effectively communicate these intricacies to individuals with limited financial knowledge (i.e., first time home buyers). He completed our loan within the time frame promised, and there were no surprises. I would certainly refer my friends and family to him.
Mark was great! This was our first home purchase and he helped answer any and all questions. We highly recommend Mark and his team!
Mark and team were exceptionally responsive and made the mortgage process easy to understand and execute. I would happily work with them again!
Mark and his team was very professional and easy to work with. They were able to get my loan closed very quickly and on time. I would gladly work with them again.
Copeland is the best. He had a lot of patience and explained everything we needed to get our loan done. I would use him again if we needed a new loan.
Mark Copland and his team did a phenomenal job with my mortgage loan! Mark was there every step of the way with any questions that I had and always had answers. He made me feel comfortable and confident! We were under a very tight time frame and Mark went above and beyond! If you're in need of a lender please reach out to him! I couldn't be more grateful to him!
Mark and his team were very helpful to work with as first time home buyers!
This team is very knowledgeable and we really appreciated them as first time home buyers!
As a first time home buyer, Mark helped me so much with my process of being approved and buying a house. He was helpful, informative, and always answered my hundreds of questions. I highly recommend him! He made everything work smoothly for me. — Marina Gkovatsos
Mark and his team were very helpful in our recent home purchase. He was very communicative and made sure we understood every step of the process. Our loan was executed in record time. I highly recommend working with Mark.
Mark goes out of his way to make sure you get your mortgage done this is the second time that I have used Mark to get me a mortgage
Helpful and kind.
We had a very good experience working with Mark. I started the loan application online but needed to gather some documentation and didn't finish it right away. Mark reached out immediately and helped me get it completed. He was very friendly and easy to work with, and anticipated some of my questions ahead of time so that I was not confused when we reached various points in the process. Once our offer on a home was accepted, we had a very tight closing timeline and Mark coordinated everything involved to get the financing completed as quickly as possible. He was highly recommended to us and I would make the same recommendation.
Mark and his staff are knowledgeable and the communication is great
Mark and his team supported us through our first-time home buying experience, every step of the way. They were attentive and responded to all of our questions promptly. I was always confident that they had our best interest in mind and would absolutely recommend their services.
Mark and his entire team were extremely helpful and insightful especially for being a first time home buyer. Would highly recommend!
Mark and his team were amazing and made the entire home buying experience a breeze from all the documents to helping me find an insurance company that fit my needs. If you are looking a great mortgage broker he’s is your guy!
Mark and his team were great to work with purchasing our first home. Mark was always available when we needed him and was always able to answer any questions we had. It was a long process finding the perfect home but Mark helped us along the way.
Mark Copland and his team did an excellent job working on our behalf to get us the loan we needed to purchase our dream home. His ability to find the best approach to get you qualified to get a loan is beyond excellent. This is the second time I’ve used his service and I would definitely use their services again. I would definitely recommend his diligent and steadfast service to anyone.
Mark was great and super helpful!
Mark was easy to get ahold of and very responsive. Friendly and efficient.
Mark and his team were so helpful, and quickly responded to all of our questions. This was our first time buying a house, they kept us informed and explained the whole process so well. We felt confident every step of the way!
Mark made the mortgage process so easy. The app that he uses for the process is easy to use and very user friendly. He was always quick with his responses, even on weekends. It was a pleasure working with him.
Mark was great to work with. As a first time homebuyer and not being familiar with the process, he made is really easy to understand and answered every question that I had. Towards closing, he went over and beyond for me so that I could close in the time that I was hoping for. I would highly recommend Mark to any close friends and family.
Mark and his team at Mortgage 1 were professional, Knowledgeable, and good at what they do. I trusted that I was in good hands, and Mark took the time to make sure I understood the process well and review information with me. It was always easy to get a hold of him if I had any questions. I highly recommend Mark and his team!
Great and quick experience with Mark and his team! It only took 3 weeks from when I first reached out to him to close on a home. Was able to match a competitive out of state rate and walked through all documentation thoroughly. Would highly recommend!
Had a wonder and quick experience with Mark and his team. It only took 3 weeks from when I first contacted him to closing on a property. He was able to match a lower out of state rate and went over all documentation thoroughly. Would highly recommend!
Mark and his team are great to work with! Would highly recommend.
Mark was an exceptional agent to work with. He was prompt to answer all of our questions and it was a pleasure to work with him and the rest of the Mortgage 1 team.
Great to work with!
Mark helped me a lot as a first time home buyer. I had a lot of questions about the process along the way and he took the time to explain everything to me. I would recommend him to anyone looking to buy a home.
Mark Copland and his team did a great job. They were professional and they made the process of closing my loan quick, easy, and convenient. The whole process was done online. I received a great rate. I would highly recommend Mark and his team to my friends and family.
Mark was very professional and upfront with me from day one. Even though the home buying experience was kind of stressful for me, Mark was very helpful with working with me step by step until closing to ease my anxiety and answer my questions.He was very transparent at all levels and his due diligence to detail was outstanding.
I have no hesitation in recommending Mark to anyone who wants to buy a house.
Mark was very helpful, anytime I called he could answer my question and was very informative thru out the whole process..
Working with Mark and his team was an excellent experience for myself & my husband. Our team stayed on top of the paperwork (they asked for & recieved), they answered all of our questions, and made sure we were notified of the ongoing progress with our loan. We closed on time, and we are so happy with our choice to use Mark & his team. Thank you!
Mark was always willing to help with any questions, and always willing to guide you through all the documents.
Simply amazing service. Mark and his team had to jump through so many hoops to get our closing completed, and given we were located in another state, it didn't make it any easier for them. Excellent support throughout and they made the process seamless and efficient. I highly recommend Mark Copland and the Team.
Mark was awesome! My loan was closed in time and his team was friendly and efficient. I had a lot of questions and Mark immediately responded every single time. I really appreciated how he explained the process each step of the way. I would absolutely refer friends and family to Mark!
Mark and his team made everything so effortless. I called him uncertain that I was even ready and here I am not even 3 months later closing on my home. He broke everything down and answered all my questions in such a timely and professional manner. I highly recommend Mark for your mortgage needs!!
I am extremely grateful for the exceptional service provided by Mark Copland and his mortgage team. After searching for a loan for almost six months without success, I was fortunate to find Mark, who completed all my paperwork within just one week. The entire process was seamless and efficient, and I didn't even need to leave my home.
Thanks to Mark and his team, I now own my dream house. Their professionalism, dedication, and efficiency are unparalleled. I highly recommend Mark Copland's mortgage team to anyone in need of mortgage services. If I ever decide to purchase another home, I will undoubtedly choose to work with them again.
Thank you, Mark Copland, for making my dream of homeownership a reality!
Mark and his team made the entire experience so effortless. He broke everything down each step of the way. And always answered my questions quickly. I appreciate the professionalism & knowledge he had. I went to him unsure if I was even ready and here I am not even 3 months later closing on my home. I highly recommend him for your mortgage needs.
I could not be more satisfied with Mark Copland’s team. He’s incredibly knowledgeable and genuine person who is transparent with guiding you through the application process and beyond. I feel comfortable reaching out to him at any time with a quick turnaround. I refinanced my mortgage during the Covid era, and I will strongly consider this lender for my 2nd home in the coming months. Thank you, Mark!
Very pleased with the services this man provided.
Helped us get into a beautiful home within the short time frame that was presented to his team.
Was a pleasure working with his team and HIGHLY recommend them for future first time home buyers!
Very pleased with the services this man provided. Helped us get into a beautiful home within the short time frame that was presented to his team. It was a pleasure working with his team and HIGHLY recommend them for future first time home buyers!
The process was extremely quick and efficient. I felt informed and well-equipped to make important decisions regarding my home.
The process was quick and efficient. I felt informed and well-equipped to make important decisions regarding my home. I'm extremely satisfied with Mark Copland and his team.
Mark and his Team were able to get us to closing in 2 weeks! It was, in part, their capability to process a loan quickly that enhanced our offer to the Seller. PSA - Agents/Brokers can't close deals on their own...
Mark was very transparent through the whole application process which was crucial for me after having a poor experience with that large "space" themed mortgage company. I was very satisfied with Mark's personal dedication to support me through my first home buying experience. Definitely would recommend to others!
I recently had the pleasure of working with Mark Copland as my mortgage banker, and I must say, it was an outstanding experience from start to finish. Mark's attentiveness and friendly demeanor made the entire process smooth and stress-free.
One thing that stood out to me was Mark's willingness to patiently answer all of my questions. His depth of knowledge instilled a sense of confidence in me, and I felt comfortable asking anything, knowing I would receive a clear and thorough explanation.
Throughout the process, Mark never made me feel pressured or rushed. Instead, he took the time to understand my needs and preferences, guiding me towards the best options available. His professionalism and dedication to his clients truly set him apart.
Thanks to Mark's expertise and support, what could have been a daunting process felt surprisingly easy and straightforward. I would highly recommend Mark Copland to anyone in need of mortgage assistance. With him by your side, you can rest assured that you're in good hands.
Mark and team was very prompt in answering my questions and took the time to describe the fees and language on documentation.
Mark team is AMAZING. They work with me and help me in every way possible, honestly if I have to go this process again for sure I’ll work with Mortgage1n. They know how to really help
In the home-buying process, Mark Copland been a true standout. Efficient, effective communication. Easy processing of tons of crucial documents. No hitches. Fantastic service. I'd recommend him and his team to all.
As first time homebuyers, Mark and his team were so helpful! They took the time to answer all of our questions and stuck it out with us for months and months while we searched for a home and closed. Mark’s communication was efficient and very easy to understand. We also appreciated his team’s attention to detail. It definitely felt like we were in good hands the whole way.
Mark and his team are absolutely top notch folks. The entire experience from start to finish was seamless and professional. Both Mark's written and phone communications were thorough, helpful and efficient. He was able to answer all of our questions and even helped us with some unique situations with our current home. I would highly recommend Mark and the entire Mortgage 1 team to anyone for home loan information, processing and assistance!
Amazing! Helped me whenever I had a question, and fought for the best rate available!
Mark did an amazing job service my loan as a first time homebuyer. He was well informed and made this process as seamless as possible!
Mark was very helpful, responsive, and expedient. As a first time homebuyer, I knew basically nothing about the things that went into getting a mortgage. Mark was helpful in explaining the process and making sure I understood each step and was prepared for my closing day.
Mark came through at the end after another company nearly lost the deal for us and we’re incredibly thankful he was able to get us the home after months of fighting for it. You can trust the Mark and his company to do all they can for you and yours and can’t recommend him enough!
Was very responsive and had my best in interest in mind.
Mark took the time to answer all of my questions during the home buying process. His respones were always prompt. And we got the loan closed on time.
My experience was great! I really enjoyed working with Mark Copland and his team. I was so stressed out looking for houses and needed help finding a house by the end of the month or my family was going to be homeless and Mark stepped in and help me find the perfect house with a quick closing and they made it happened for me and my family and I really appreciate the hard work him and his team did to make it happened. Mark never missed a beat to return my calls or answering any questions I needed answered or explained to me something I didn’t understand. Mark made sure I didn’t waste any of my time or my realtors time looking at house I didn’t qualify or couldn’t afford. I would recommend him to anyone who’s looking to get qualified or pre-approved for a house. Mark is a GREAT Lender to work with.
Mark and his entire team were professional, honest, responsive, and highly knowledgeable. Mark made sure we understood our options at every step, and was thorough in answering any questions or concerns we had. He was also incredibly proactive - our loan closed quite ahead of schedule, and a major reason for that was how prompt Mark and his team were in keeping the process moving. He also gave us a head's up about upcoming things to expect and guidance on potential things to look out for in the future. We will without hesitation work with Mark if/when our next house adventure occurs, and will be recommending him to family and friends.
Mark and his team made the mortgage process incredibly simple and easy. Shopping for a mortgage can seem confusing but Mark was extremely detailed and always willing to answer any questions. His team moved through processing with both diligence and speed which allowed us to close sooner than expected. There simply is no better option to finance your home.
As a first time home buyer, I was very pleased by the services of Mortgage One. Mark and his team were very helpful in assisting me with the mortgage process and were quick to respond. I would recommend anyone to work with Mortgage One if they want high quality services.
Awesome mortgage representative :) took the time to explain everything to us, in full , and at any time! Would totally recommend!!!
I shopped around and Mark Copland immediately became one of the top choice of loan lenders because he was easy to talk to and I and felt comfortable asking him questions as a first time buyer. I applied online and their website and app was pretty easy to use. Mark was quick to respond to me and provide calculations and materials for homes I was interested in. He was knowledgeable and explained what loan options were available to me. He also provided some advice on taxes and the market at the time. The team got my loan closed quickly and I feel like I got a good rate. I would recommend Mark and the team to a friend.
Mark and team are amazing they are extremely responsive and are very thorough with their work! I will definitely send them business as I can!
Mark and his team were great to work with! They were very responsive and timely and did a great job walking us through the process. Would highly recommend to others.
Mark was on top of everything and quick to respond at all times.
They are very professional and very friendly specially Mark and Tyler ,thank you guys for helping and for sure I’ll choose them again.
They are very professional and very friendly specially Mark and Tyler ,for sure I’ll choose them again and thank you guys for everything
Mark Copland, Tyler Pine, and the rest of the team at Mortgage one are the best you will ever deal with. They are professional, thorough, and swift with the home buying process. Mark and Tyler answered every and any questions I had (some before I even asked). If you want a no games, no gimmicks, professional, and friendly home buying experience, you have to give them a call. They made a stressful and scary home buying market feel like a breeze! I can’t thank you all enough!
Mark was great during our experience. I’m the most inquisitive person I know and Mark was patient and kind answering every question in a way I could understand. He made himself available and kept me in the loop almost daily. With he and his team we were able to close in record time in my opinion. His opinion was invaluable in regards to obtaining the best rate. This is the second time I’ve had the pleasure of dealing with Mortgage One and the experience has been seamless.
very helpful and easy to work with.
Mark Copland with Mortgage one was professional and Kind. Getting a home mortgage can be overwhelming especially if your a single parent, when an issue arose he never made assumptions, Mark took the time to listen, Mark made buying a home one of most stress free mortgages I have obtained. I was not sure I could overcome certain obstacles but Mark listened and made the process from start to finish go smooth. I would encourage anyone looking for a loan/mortgage to contact Mark, you will not be disappointed. Mark is always kind and respectful. I want to add don't worry about location, paperwork can be done on computer, so distance is not a worry. Mark's work ethics supports his reviews.
10/10 I’m so thankful for mark through this process he returned my calls and messages immediately I’m a night shift nurse and sometimes I’d respond to him at ungodly hours and he’d respond right back! He gave me peace of mind and was very knowledgeable
I highly recommend Mark for your home journey; buying a home is a major decision that anyone should have a great support and company until we get our dream house —- and that Mark is the best to partner with! I remembered the time that he spent solid 40 minutes of his time for me to understand the language that is absolutely not even near to my field of expertise. He is very detailed on what he does, he helped without judgement and his goal is for you to be enlightened. He does not mind to be texted any time of the day, in fact even at late evening, he will respond. You will be feeling well supported. All the transactions happened on timely manner, well efficient, and magnificent time management. In addition, Mark and his colleagues are all professional and no delay that I have encountered working with them. If I will be blessed for another property, I want to work with Mark again or I will highly recommend him to a friend! Thank you, Mark! Job well done!
They were very quick to answer any questions I had. They made the process very smooth and easy.
Mark and his team were very helpful. Their responses were timely. They answered all of my questions and made the process seamless. I highly recommend using them.
Mark had great communication throughout the process. Very respectful and responsive to my questions and concerns.
Mark and his team were great to work with. He was very responsive and available when any questions came up. We closed very quickly - I believe it was less than 30 days. He gave us a great rate in a rough market. We appreciate all your help with helping us buy our first house!!
Always responsive.
Answered any questions and gave great advice.
Mortgage application is a stressful process. But with Mark, things are easier and smoother. He is professional and hardworking.
Mark was extremely attentive and communicative throughout the whole process. Any questions I had, he answered promptly and thoroughly, which was a huge help.
Mark and his team were spectacular!
This was our first home purchase. At every turn Mark was there to provide guidance, support, and insight. We wouldn't have been able to make it through this process without his efforts.
Thanks Mark!!
I was a first time home buyer. Mark was patient and answered all my questions and walked me thru every step of the process. He is also very accessible, always quick to answer emails in a very personal and progressional manner. I would highly recommend him and his whole team!
Mark was very helpful throughout the mortgage process, always available and very quick to respond to all our inquiries.
We certainly recommend that anyone looking for mortgage financing contact Mark personally.
Mark Copland at Mortgage 1 was fantastic to work with! As a first time homebuyer I had many questions, and throughout the entire process Mark was incredibly patient, knowledgeable, and helpful. He helped me get the best rate available for me, we closed on time, and the online process was quick and easy. I would highly recommend him and his service team to anyone I know looking to purchase a home.
My husband and I recently set out to purchase our first home. I have heard people compare the buying of your first home to having your first child- it can be VERY overwhelming! From the minute we signed up with Mark Copland to the minute we closed we have been overwhelmed- with GRATITUDE! Mark and his team made the process not only smooth but easy! He guided us through ever step, was available for all our “first time homebuyer” questions at any hour and if an outside source was needed (i.e. realtor, inspector, appraiser, etc) Mark recommended people to us. And they weren’t just “any” people, they were the best in their own right! We can’t say enough good things about Mark! We are now proud owners of our first home and we wouldn’t have been able to do it (and keep all our wits!) without him!
Mark was a fantastic loan officer to work with. He was always available and kept me in the loop throughout the entire process. I would highly recommend Mark as a mortgage provider and look forward to working with him again.
Mark was/is amazing. He was able to get us approved for a Conventional loan which ultimately was how we were able to get our offer accepted. Mark was always available to answer any and all my questions even if they were repetitive to make sure I understood everything.
I gave Mark a very short timeline to close and his team raced through it with care. He sent me a timeline of when we would hit each step and responded very quickly to any problems. I highly recommend working with him
Amazing experience. I had a house fire and three PA fall thru and finally closed. Mark was kind and professional. He was literally a blessing to have been able to work with and I would recommend him to anyone buying a home. Thankful to have been able to work with him! .
I had an amazing experience with Mortgage 1. Mark Copland and his team were friendly, competent and transparent about all fees associated with the mortgage. The process was a breeze through there electronic ProSnap app. Any questions I asked were answered promptly and with clarity. I received a great interest rate from them and would highly recommend them to anyone interested in applying for a mortgage.
Mark and his team worked very fast in order to process our application for the loan. We were in a time crunch and Mark still managed to close the loan on time.
Application process online was super easy and using the online app made the whole process simple and efficient.
All of our questions were answered promptly. I would recommend working with Mark.
Mark and the team were fantastic at sitting you down, making sure you are aware of everything that is happening and will happen with your loan. They were always available to answer any question we had.
Mark and his team were incredibly professional and communicative during the home buying process. We were able to close on our home with no issues and Mortgage 1 helped us stay on track.
Mark and his team were incredibly quick with getting our mortgage closed in two weeks while also being extremely thorough and helpful for us in understanding each step of the process. He answered all of our questions with kindness and understanding of our specific needs. Everything was completed online, however we never felt disconnected from Mark and his team and were able to contact them with near immediate responses. A major reason that our offer was accepted on our new home was having Mark for our mortgage broker as all agents involved knew that him and his team would get the job done correctly and within a short time frame. We cannot thank Mark and his team enough for all their help in securing us our funding for our new home!
Mark Copland and his team have been so helpful and easy to work with. My husband and I recently closed on our first home!! As first time home buyers, there was a lot we didn't know about the process, and we were of course a little nervous about everything working out smoothly, getting a good rate, etc., but working with Mark and his team has been great. Mark was extremely helpful and informative and always responded promptly to any questions or concerns we had. The whole process couldn't have gone any smoother. We are very appreciative of Mark and Mortgage1 for helping make the process of buying our home as smooth and efficient as possible!
Mark and his team provided a smooth closing experience and were quick to answer questions. All documents were clear and correct the first time. I wouldn't hesitate to recommend Mark and appreciate his efforts to make the homebuying process stress-free.
Mark and his team were absolutely wonderful to work with. Mark is very experienced and will educate you on the process. He is very patient and will never make you feel like your questions/concerns are a waste of his time. He and his team are also very available. I highly recommend working with Mark Copland.
Mark has been fantastic to work with throughout the home buying process. As first time homebuyers, we had a lot of questions and not only was Mark patient and approachable, he was also kind - understanding how important it was to our family to find a great home. I couldn’t recommend Mark more.
Mark and Tyler made the first-time home-buying process simple and easy to understand. I felt taken care of and listened to throughout! I highly recommend their team and look forward to working with them for any future needs.
Hi Everyone! It’s been a Blessing working with Mark and His Team. His Company has been extremely pleasant and very professional working with them. I would strongly recommend Mark’s Mortgage company to others. The very first day of start all the way to closing was such a breeze. They were super communicative, very nice, and pleasant. They made me feel absolutely welcome to work with. If I had any questions, I was always able to ask without feeling like I was bothering too much, there wasn’t any question I couldn’t ask or even ask more than once. Mark was very open minded with me. He and his team members always emailed me back in a timely manner, never rude, everything just ran so smoothly. I absolutely enjoyed working with them! It was definitely my pleasure!
Service was excellent and all team members were extremely courteous and quick to respond. Would recommend to anyone looking for a mortgage.
Mark is an immensely knowledgeable driving force; we have both appreciated having him in our corner through our home buying journey.
He kept great contact with us through several issues that we were not anticipating, and made sure our interest rate was locked in after two extensions that could have raised our APR by an entire percentage point. His candor was a refreshing change from the rank and file loan processors, and we would absolutely recommend his services to friends and family.
Mark was wonderful to work with, and went above and beyond! He helped make the purchase of my first home as stress-free and smooth as possible. I appreciated his availability to answer all of my questions (day and night), and his coordination with my realtor in this process. I highly recommend working with Mark and his team!
marks team made it very stress free when we were buying our first home. would recommend.
Mark and his team were fantastic to work with. They helped us through every step of the process from approval to closing. They were easy to get in touch with and provided excellent guidance through issues that came up along the way. I would highly recommend them to anyone looking for a great team to partner with in their house buying journey.
The entire process was very easy and stress free. Will definitely work with again if I’m in the market for another home.
Very detailed and attentive. Buying a house is already stressful enough and you want someone who is honest and trustworthy when it comes to financing your home and mark is definitely your guy. He fits buying a house into your budget.
Mark has been very helpful and supportive for me to get through the process.
I just have to leave a second review just for Mark.
He was so amazing with helping me get my loan.
It was quick, only because of his expertise and knowing his business! That means a lot to why it went so smooth.
Sincerely,
Sandra 🏡🌷🌷🌷⭐️⭐️⭐️⭐️⭐️
Mark was incredibly helpful throughout my entire mortgaging process, and got me a fantastic rate to boot! I wouldn't hesitate to recommend his services to a friend.
Mark and his team was extremely professional, punctual, and proficient throughout my buying process. Mark was very responsive and always answered my calls, texts, and emails. Mark and his team have made the process easy and enjoyable.
I have a lot of anxiety about finances. Mark and his team were really supportive, really responsive, and helped us out every step of the way, from getting ready to look for homes to closing and understanding our financial obligations for our mortgage. I could not have done it without them.
Mark Copland's and Mortgage1 team's quick and trustworthy responses made my journey much easier than I was expecting. Special thanks to Mark Copland for his sensitive and professional approach and the precious support that he has given. I am delighted for having the chance of working together.
Mark was super helpful throughout the process of buying our first home. He was good about explaining everything and always answered my questions. He definitely will be someone I recommend to friends
Mark and his team made the whole home buying process easier than I ever thought possible! They walked me through every step and took the time to explain the whole process in detail!
I wish I could give more stars! Mark and his team managed the complexities of my situation quickly and professionally. The team was responsive and eager to answer my questions. I could not have asked for a better experience.
I wish I could give more stars! Mark and his team were responsive and eager to answer my questions. I had a set of circumstances that required swift turn-arounds and Mark and his team made it happen!
Mark and his team have been an absolute pleasure to work with. They are excellent communicators and will make sure you are up to date every step of the way. I would STRONGLY recommend Mark and his team for your home buying experience!
Mark and his team handled the tough stuff during an already stressful time. After a negative experience with a larger lender, Mark and co. were a welcome change of pace.
Mark was very knowledgeable and helpful throughout the entire process of getting our dream home!
Mark Copland and his team were professional, knowledgeable, and courteous. The Application process went smoothly and everything was done online. The loan closed on time. I would definitely use Mark again and recommend him to others.
Mark was great. He is very knowledgeable and was helpful throughout the entire process.
Great communication and efficient lending service
Mark was AMAZING to work with. Super responsive and patient to all of our questions/concerns. Buying our new home was made so smooth and easy thanks to Mark and Mortgage 1. I would highly recommend Mark to anyone looking for a mortgage.
Amazing to work with. Super reliable and supportive. All around great experience working with them.
Mark was incredibly helpful and answered all of our questions every step of the way! He was available when we needed him after hours and always willing to assist. I would recommend him to all my friends and family!
My experience with Mark Copeland and Mortage 1 was extremely amazing he was extremely helpful and worked with me when ever there was any issues and was able to answer any and all questions i had in a very timely manner
I had my worries as a first time home buyer about how daunting the process would be after all the talks about the market from Co workers and their experiences with other lending agents but Mark and his team made this ridiculously easy! They're responsive and ready to answer any questions at the drop of a dime. To everyone else having a dreary or frustrating time buying a home with other lenders, I honestly can't relate. There's an easy and a hard way to do things and I promise you Mark and his group are the easy way. Do yourself a favor and stop looking; you've found exactly what you need right here.
Professional and prompt service. I called and texted at all hours worrying about the purchase of my first home and received quick replies. Mark was able to work with me to get a great rate and have closing costs that others said were impossibly optimistic, but in the end proved true.
As a first time home buyer I had a wonderful experience with Mark and his team. Mark is very professional, helpful and efficient. He was always available to answer my questions and overall he made the process easy and smooth. I highly recommend working with him. He really is the best! Thank you Mark!
Got all the paperwork filled out in record time and we're straightforward with how much everything would cost.
I have worked with Mark multiple times over the last years for home purchases and refinance and have always had great experiences. Mark and his team are very personable, answer all questions and Mark has always gone above and beyond to explain financial terms and advise me on best products. He is also great at making introductions if needed.
Mark was very helpful with us. He took time to work with us. Had great patience. I would recommend him for any one. Answered all my questions. Helped me get everything that I needed to get this loan. If you need a loan please contact Mark
Mark and all those at Mortgage One were great to work with. Got a good rate, the process was very easy, everything was eSign or virtual. Always available, questions answered quickly, kept me up to date on progress and the app was very helpful checking on the progress too. I will recommend Mark to my friends and family.
Never contacted me. I was seeking this type of service. I'm in the market to purchase a home. I made several attempts to use your services. I expressed interest in using a mortgage lender though Zillow. I requested forsomeone to contact me on a few listings. I received an e-mail that Mark would contact me, but he never did. So I stop looking on Zillow and I started looking elsewhere.
Mark is a very friendly and easy to work with. He makes the process painless and extremely convenient.
Mark is very nice kind,he knows his compony well
Mark is #1,fast,nice to work with understands, friendly, curtious,gos out of his way,responds quickly,all an all very perfessinol. Choose mark for all . No worries, i had them with our first house we bid on then it went away,when i found the one we just bought.he calls,texts and emails,which ever is best for you.
Mark is awesome and super helpful. He always takes my calls and spent the time to thoroughly explain any questions I had. I highly recommend him!
Professional lender! Selling one home and buying another is a stressful process. Mark Copland and the team at Anderson Copland made the mortgage process quick and painless. Mark is truly a knowledgeable professional and very responsive to all your concerns. Cannot recommend this lender enough!
Working with Mark, Sarah, and the rest of the team was great. I would definitely work with Mark again and will refer him to friends and family. The team was extremely helpful, professional and kind. Mark was very knowledgeable and able to answer questions whenever asked. The process was convenient as I completed my application online, and my loan closed on time. I am happy with my rate and my overall experience!
I was working on two mortgage deals simultaneously - one with Mark Copland, and another with a different lender. The experience between the two was like night and day. Mark was an excellent communicator and the process was seamless and stress-free. The other mortgage deal was a whole different story. Thank you, Mark!!!
As a first time home buyer, Mark made the process simple and easy! The entire process was able to be done online on their easy-to-use app, and Mark and his team were always available for a phone call to answer any questions. Mark was friendly and professional throughout the process and we could tell he valued us and our time. The loan was finalized in a timely manner and I would recommend Mark to anyone else looking to buy a home!
Mark is one of the most diligent people I've ever worked with in any field. He worked odd hours and came up with many many options to reach a victorious close on the home. I would have lost faith long before the end had I been working with someone else.
Mark and everyone made everything so good say. I have never bought a house before and was really worried at first but Mark made everything with the financial side of things super easy.
Mark was fast at getting my loan approved and processed.
I got a good rate when they were going up at the time.
The closing when smooth with no problems
Mark was great to work with. he worked hard to give us the information we needed being a first time home buyer. he also spent the time to work on the weekends and late into the evening.
Mark was very helpful. Always quick with replying back to me when I had an questions or concerns. Very efficient, and professional. Well definitely tell family and friends, what a great and easy experience it was with you and your team.
What could I say about Mark Copland and his organization? I'd say hands down including my past business dealings he is the best I've ever had the pleasure of doing business with. Super honest, politely direct, and on point with every suggestion while guiding you every step of the way. He absolutely made it a point (though I understand I am not his only client) to address my wife and I as if we were the only people he had to deal with. He has answered every question we had no matter how elementary or complex with same professional enthusiasm. I had such a great interaction with him I'd recommend Mark Copland 10 out of 10 times for any mortgage solutions. Mark Copland and Mortgage 1 has customers for life.
I appreciated the fact that Mark stayed on the phone with me for almost an hour explaining the financial process I should expect, how to prepare for unexpected tax hikes, and even shared an excel sheet that shows what my payments would look like.
Mark was extremely helpful during our first home buying process. He was always available for our questions and explained everything to us. I would recommend Mark and his team to anyone looking to get a mortgage or refinance their home.
I had a great experience working with Mark and the team. Everything went smoothly and very efficiently. Very polite and courteous with quick responses to any questions. Made my transition to my new house easy. Would definitely recommend to others.
Mark and the team were very helpful and patient with us. As first time home buyer’s we had a lot of questions and so many things we didn’t know but by the end of the process we felt confident and educated.
It was accurate, fast and well coordinated.
Mark and David were great and super efficient. All the process was on time and super easy to go through. Love their App! Both were very responsive to my emails and phone call.
Mark was great! He was very knowledgeable & answered all of our questions quickly.
Mark is very friendly quick and efficient! I've been extremely happy with his customer service. Made buying a new home such an easy and pleasant experience. Would highly recommend his services!
I had a wonderful experience with Mark and his team! I highly recommend anyone to use his services! Mark and his team are very professional, knowledgeable, caring, thorough, just everything you look for in a lender and his team. I literally didn’t do anything because Mark and his team were on top of it and already a few steps ahead of each current step. Highly recommend!! Thank you!!!
It was a really good experience. Every time I had questions they were answered. Very transparent. I’m happy I chose them.
Mark and his team are fantastic people that work for you. They are very personable and will do everything to make the home buying experience easy and understandable. I would recommend Mark and his team to anyone who is going to purchasing a home now or in the future. I can't thank Mark and his team enough for all they did for me in purchasing my first home.
I have very high standards when it comes to communication. And when I tell you I was highly satisfied with Mark and his team, that's an understatement. They responded so quickly and literally all times if the day! The software they used made the whole process so easy. Did I mention I got a 10 day close!?! I mean these guys work fast, And so diligently. I highly recommend Mark and his team.
Mark and his team were extremely helpful throughout the home buying process. They took the time to provide explanations of all the financial documents generated prior to closing. The team put a great deal of effort into securing me a low interest rate through MSHDA's first time home buyer program. I would 100% recommend Mortgate 1 to anyone interested in purchasing a home.
Mark and team make the whole process as painless as possible. They were real rockstars.
Mark and his team were great to work with. They were very knowledgeable, quick to respond and friendly. I would highly recommend Mark to anyone.
Mark is very knowledgeable and always responded to any questions very quickly. The process was smooth, and with online signing, it was fast and stress free. I have already referred Mark to my parents and I would refer Mark to anyone looking into purchasing a home.
Mark and his team are amazing! We have used them 2 times once as 1st time buyers and once to refinance. Both times they made they process so quick and easy. Will definitely use them again and recommend them to everyone we know 🙂
Mark has been extremely helpful. He has explained us every detail of the process and has recommended us multiple things.
He is always available and ready to support.
I havw felt very happy having him as an advisor during all the mortgage process.
The mortgage process with Mark was incredibly simple, fast, and easy. All deadlines were achieved and I was well informed of the process every step of the way. I would definitely work with Mark again with no hesitation, and I encourage others to do the same.
Mark is professional, quick, and friendly. Great to work with.
Mark and his team are the most efficient poeple, Mark kept us informed at every step via phone emails late evening we had such a positive experience it was unbelievable. Our loan was approved within two weeks and we close our house yesterday with no hitch
Thank you Mark
They made my first time home buying experience super easy and stress free!
From the beginning of my loan process Mark was extremely friendly, helpful, and attentive. He always explained everything thoroughly and by the end was able to to keep a great interest rate.
Mark and his entire team went above and beyond for me. Answered emails and phone calls fast and helped in every way they could.
Great Experience as a first time home buyer. Was very nervous not knowing much and having some student debt but they were super helpful, answered all my questions (even if I felt dumb asking), and super friendly. I had the best first experience I could ask for. Got a great interest rate and pretty smoothe process. Also learned a ton in the process if I ever have to do this again. You can't go wrong working with this team!
Mark Copland and his team were wonderful! As first time home buyers, we were nervous about the home buying process but Mark helped us all along the way. His online app made submitting paperwork easy and secure and he was always prompt in answering questions by phone or email. Despite some tricky issue that arose, Mark closed not only on time but a day early and secured us a great interest rate. I highly recommend him to anyone, particularly first time home buyers like me!
Mark was fantastic in helping us navigate the first-time home buyer process. My husband and I came into the process with little knowledge, and Mark was excellent in helping us understand complicated questions! He never made us feel dumb for asking questions, repeatedly! I highly recommend Mark and his team.
Great experience!!!!
It was an easy, fast process. There’d was always good communication.
The absolute best!! My first home buying process was a breeze because of him!
Always there for you, and completely professional. Thanks for all your help Mark!
Mark, Dave, and the rest of his team are the A-team! They are top notch professionals who were quick to answer my questions and guide me thru the complicated mortgage process. I got personal service and felt truly cared for. In the end, I got a very competitive rate and a trustworthy lender with whom I felt very comfortable. I would recommend Mark and his team to anyone!
Mark and Dave were the best! They made our unique situation an ease, when we were anticipating it to be high stress. They are professional, kind and understanding.
I worked with Mark Copland and he was very responsive and helpful . I got a good deal and great advice from him . Thank you Mark !
Mark made it super easy to refinance. Always updated me every step of the way. I highly recommend him and Mortgage 1!
Mark and the team at Mortgage One were great to work with. The process was easy, all virtual (where possible) and we received a great rate. The team was always available, answered my questions quickly an kept me up to date on progress for an on-time closing. I'd recommend working with Mark to my friends and family.
Fast, efficient and great
Mark was extremely helpful and seemed like he was always available to answer questions. He alleviated all of my anxiety by answering any and all questions I had. He was kind, quick, and exactly what we needed to make this process go smoothly.
Mark is the perfect combination of consummate professional and easy-going guy. He made everything super easy to understand and to accomplish, like providing the ProSnap app to upload the documents his team needed to prove I qualified for the loan.
This was my first house purchase, and I wanted to feel like I had done my due diligence when selecting a lender, so I contacted several lenders to compare the results. They all would have been great, but, from the beginning, Mark stood out from the crowd in his responsiveness and personal service.
I could go on, but, long story short, if you choose to work with Mark Copland you will feel good at the end of the process. House buying is a lot of work and you will probably feel anxious to various degrees throughout. Mark will be there to answer your questions and help you understand what is happening and what to expect, and not just in the lending process, but also bother things to consider about the property you're buying and taxes and pitfalls to avoid and all the rest. And you'll probably like him, because you'll sense that you're dealing with a decent person. When this much money and the risk of buying a bad property are on the line, that is a huge consideration to help you feel you made the right decision.
Very helpful always took the time to answer all my questions I had
Great/fast communication! Mark was extremely helpful for my wife and I through this refinance. Not only did Mark save us money with our mortgage he also helped get rid of some debt and saved us a ton on our homeowners insurance! Would work with Mark again!!! Thank you!
Mark always makes the process very easy, stays in contact and explains everything as more through it.
Very very helpful! Made the process much easier!
Always answered my question no matter time of day or date of the week. Awesome!
Mark and his team were amazing to work with. They made being a first time home buyer an absolute breeze. Everything was well explained and they always replied quickly with answers to any questions. I look forward to working with Mortgage One again in the future!
Mark was extremely responsive, communicative and considerate. We're first time homebuyers and he was able to clearly walk us through the requirements we needed to fulfill to purchase from a family trust. He referred us to an amazing title company (TransNation) who helped us out a ton - both Mark and his associates know how to go above and beyond!
Mark and his great team made my first-time home buying experience a pleasure in an extremely fast moving Ann Arbor housing market. He was very responsive throughout the pre-qualification and house-shopping process, allowing quick analysis of potential monthly payments and to get offers to sellers within minutes, providing the edge that my team needed. We closed on the loan approximately a week early using a completely online application process, with simple steps and outlines throughout to help guide.
Great service and helps you understand every step of the process
Mark did a great job breaking down the financial aspects necessary for me to get my new home. Responded in a timely manner and had helpful answers to any of my questions or concerns. 10/10 recommend this mortgage lending team and would definitely reach out to them again if I was to purchase another home.
Mark and the Mortgage 1 team were very efficient, thorough, and helpful with the whole mortgage process. As first time homebuyers we had no clue what to do, and they made the process quick and easy. They were responsive and answered all our questions. The app was also beneficial in keeping track of our progress. We overall had a great experience and would definitely recommend them.
Mortgage1 was tremendously helpful in my experience with purchasing a home. This was my first home and the first time going through the process and Mortgage1 and Mark/his team walked us through the whole process. Very communicative, always answering our questions, and being kind. I would recommend Mark and his company to any person going through the process.
Mark and his team were exceptionally fast, kind, and knowledgeable!
The process is very streamlined and easy.
Mark is amazing! I used him when I bought my condo when he was at level one and he switched back to mortgage 1 so I lost contact. Started my home search with someone else and I couldn’t take it, I hunted him down and he did amazing once again. He’s patient, extremely friendly and personable and great at explaining everything.
Great and helpful to work with. Explain every step of the way.
Working with Mark and his team was absolute pleasure. I can't say enough good things about my experience.
I was so nervous about the whole process, but Mark and his team were with me every step of the way!! The professionalism that was shown exceeded my expectations!
Thank you so much
Mark was great to work with. So quick to respond even late at night or over the weekend (even when I made sure to preface my message saying not urgent!). Mark was incredibly knowledgeable and explained everything very well. Great experience and I would work with him again in the future!
Working with Mark was fantastic. From the moment we decided to refinance our mortgage, he was responsive, answered our many questions and made the entire process seamless. I would definitely work with Mark again.
When you hear the words "mortgage" and "loan officer," the image that comes to mind is devoid of vibrancy, an entanglement of charcoal lines akin to the aftermath of somebody stepping on a fallen bird's nest. What Mark and his team did was pick up that mess, reassemble the segments into the shape of a house, and paint my perception of the process with colors that I thought were impossible. Throughout the whole journey, Mark was very responsive and always made sure that we were right on track. There were curveballs along the way with getting approval from Underwriting, but Mark still made it happen, and we were able to close on our closing date. I am truly grateful to Mark and his team: We were able to start a new chapter in life. Thank you, Mark and Dave! I hope to see both of you in person soon.
Mark and his team were amazing to work with. The difference between buying this house and our last house was night and day. They are very honest, professional, organized and great communicators.
Mark was so very awesome! Throughout the entire process, everything was explained thoroughly. No matter how many texts or emails I sent, every single communication was answered in great timing. Mark was so very knowledgeable and good at his craft. He made me feel comfortable with making one of the biggest purchases of my life. I would refer Mark to anyone and be confident they were in great hands and would be satisfied with the services provided just as I was. Totally Awesome explains Mark Copland.
It went very well. The rate was pretty good. Everything was done online. Mark was very professional.
It went very well. Closed on one time. The rate was pretty good. Everything was done online.
Everything was done professionally and promptly. I was kept updated each step of the way.
alway prompt and clear
Quick response to questions and process paperwork fast and accurately.
It was an absolute pleasure to work with Mark. He made the entire process as simple as possible. I strongly encourage anyone looking to refinance their current mortgage to work with Mark.
Phenomenal working with Mark! I felt completely confident with each step that Mark was looking out for my best interests.
Mark & his team are incredible to work with and really back up all they promise! We can not say enough how wonderful it is to have a lender we can trust with any questions! We have worked with him multiple times and would highly recommend him for anyone looking to make a new purchase or refinance! The whole team is professional and delivers as promised, and is so quick to answer any calls or emails. They truly take the stress out of home purchasing.
This was our first time buying a home in the United States. Working with Mark was a pleasure. He was always available. He kept us informed of anything that was happening during the application. He explained anything we didn't know about the mortgage process in detail. I would highly recommend Mark and his team!
I would first like to start off with saying how thankful I am for Mortgage One. This was my first time buying a house and I had no idea how the whole process worked. Mark and his team took their time with me and answered every single question I had no matter what time of day it was. All of my calls or emails were answered promptly and with great care. Their services are top notch and I am very satisfied with the deal that I was given. I would happily recommend Mortgage One to anybody!
Excellent all-around. Had actually engaged another lender whose process was so cumbersome that we decided to switch mid-loan to work with Mark Copland at Mortgage One based on recommendation from a family friend in the realty business. The process was unbelievably quick, easy and rates and fees were competitive. Highly recommend!
Very efficient and timely response at every step of the process. Great to deal with!
Mark was very helpful throughout the entire process and made the home buying experience a breeze.
Mark and his team conducted themselves in a professional helpful and polite manner. Answering all my questions and working hard to get me the best deal! I reccomend them highly
Mark & his team worked quickly & thoroughly. Mark was always available when we had questions & did a great job helping us navigate through this process. The last time we bought a house, it didn’t seem to matter much who the mortgage lender was but in this case, Mark & his team showed care & consideration for us personally as well as getting great rates & paperwork submitted very quickly. Thank you, Mark!
Mark was super nice! Replied quickly to every question we asked. Helped us the whole way to get our home loan and gave us lot of advice. Gave us an amazing rate!
Great experince! Mark responded to every question quickly. Helped us the whole way to getting our home loan and gave us great rate!
Mark was wonderful to work with. He was timely, helpful, and made my first home purchase as easy as possible. From start to finish, Mark helped me understand the status and process of everything that needed to be done. He even worked several times on nights and weekends to ensure things moved in my timeline!
Mark Copland was very easy to work with. Every step of the way through the entire process he was responsive and his instructions were clear. Being able to do everything online alleviated any concerns of the pandemic and helped to streamline the process. It doesn’t get much better and easier than this! I would suggest making Mark your first and only call.
I first met Mark 8 years ago when he handled the mortgage on our current home. I was impressed with how he worked. Very simply, he does what he says he will do, which is a difficult trait to find these days. Recently I had Mark refinance my mortgage and was just as impressed. He explains things thoroughly and is always easy to get a hold of and responds to messages quickly. I have referred many friends to Mark over the years and will continue to do so.
Mark was proactive in helping me get through the process and was patient with my questions and my pestering as he walked me through the purchase of my first home.
Called Mark in a pinch after initial mortgage provider couldn’t meet timing requirements. Mark provided immediate assistance and several viable options. Option we selected was a whole point less than original provider.
Will recommend Mark and Mortgage One to others.
Mark and his team were responsive, thorough, and took the time to make sure I understood each step of the process. I would definitely recommend Mortgage 1 to any home buyer and will use them again in the future.
Mark was a quick acting professional who took initiative and was precise with his answers to my numerous questions. I will be working with him again on my next deal.
Mark was awesome! I was originally with another lender and he was very rude and got irritated by some questions (we're first time home buyers so we had lots of them.) Mark and Dave Lenkowski were fantastic with my questions and never got irritated. Could not recommend them enough!
I got a quick response for the estimate of the house we where looking for. Even on a weekend. We got tons of support for all our questions during the whole closing process. Appreciate the support I get from Mark.
My fiancé and I were first time home buyers. We had a lot of questions, our relator put us in Marks hands and he made sure that we understood everything from start to closing! He was really good at answering the phone (even late at night and early mornings) when we had questions. We closed within one month after putting in an offer. Mark was efficient and thorough with everything! He even made the documentation and signing so easy and clear! We did that online and when we got to the closing table we had everything ready for us. Most importantly, I wanted to go through a credit union for our loan; but Mark helped with every step of the loan process and got us an exceptional rate, (especially with the way the market is right now). We really really appreciate all the help his group did to get us the signing table, by far the best experience! TRUST ME, when I say he is the best there is.
Quick, easy, answered all my questions. I did have a minor freakout right before closing because we hadn't discussed how I would need to pay my closing costs and the funds were in different accounts that I couldn't write cashier's checks from. I was able to make it work, but with everything else going on during closing a note about this would have been helpful ~a week or so before closing.
Great communication and response time. Made everything very easy to do.
Mark was efficient and quick on our loan process. He was always available to answer any questions we had. We would strongly recommend him!
Mark is outstanding. He is very knowledgeable, super accessible, and responsive to all our needs. He is personable and tailors his service to our situation.
Mark was an excellent professional experienced highly attentive resource in our home buying process. This was our second time buying a home and he was considerably more helpful than the person we had the first time. I would recommend Mark to anyone buying a home.
Mark and Dave are absolutely fantastic. They helped me through every step and could not have done any more to get me my loan and get things finished in time! Thank you to both Mark and Dave!
Mark and Dave are absolutely fantastic. They could not have done any more to get me my loan and get things finished in time. Thank you very much to both Mark and Dave
Quick, effective, answered quickly, went above and beyond for us.
I couldn’t have asked for a better person or company to work with always kept me up to date and all the patients you could ask for
Thank you so much for a great experience I’d recommend to anyone
Mark and his team were very helpful and expedient throughout the whole process. He always got back to us within 24 hours. He also sent us worksheets to understand unofficial, estimated costs and their impact on our financial picture. Those made a big difference in helping us understand our situation given we were first time home buyers. The ability to do most paperwork online and spend less than 30 minutes at closing made the process that much easier. I would recommend him and his team.
I had the great experience and would highly recommend working with Mark and Mortgage One. I am a first time home buyer and he made the process feel easy. He also didn't mind answering all of my questions and explained anything I didn't understand. My realtor was also impressed with how great Mark was during the closing process!
So helpful and easy to contact if you have any questions. I had a wonderful experience
I have worked with Mark and his predecessor on several mortgages and refi's and was always very impressed by the professionalism and efficiency in getting me the best mortgage for my needs. I highly recommend Mark and his team.
Mark has been incredibly helpful and gave us great advice throughout the process.
We have bought several houses over the years, but this is the best experience we have ever had. The application process was easy and quick. Before we knew it, we were closing.
Excellent experience!! Mark and Patti made securing our new mortgage a breeze. Professional, pleasant and efficient team. Thanks so much!
We have bought many houses over the years, but this was the best experience ever. The application process down to the closing went so smoothly.
I couldn't have asked for a smoother transaction!
Becoming first time home owners can be over whelming, I’m very thankful for Mark and his teams help all the way to the end of making it very easy and helping me understand everything every step of the way. I filled out the application online witch was fast and easy, they worked hard to get us the best rate, and to see we closed on time! I will definitely reach out to him again and can’t thank them enough for all the hard work!
2021 is a crazy time to buy a house and you would need a lender that is always available and easy to reach. Mark and his team did this for us. We were able to close on our house smoothly and every time I have a request or a query Mark is always available to respond.
Easy online application process. Mark is super attentive, very reachable and prompt in answering questions. He and his team made the whole process very easy. I would definitely recommend him, and will use him again should the need arise. Thanks Mark.
Mark showed up & made things happen when our other lender was unreachable! He is courteous, professional, & competitive. He was also more than willing to take the time to spell things out as needed. We got a great rate & a thorough service all the way thru closing!
2021 was a crazy time to buy a house and it's important to have a reliable lender. Mark and his team has helped us close on our house smoothly. He is available and quick to respond whenever you have a request or have a query. We highly recommend him.
This is the third mortgage team I have used in my life. I can say that without a doubt, this is the best. They were prompt, professional, and always kept me in the loop as to where I was in my mortgage process. I would highly recommend using them.
What to say thank you Mark for your help, My experience was fantastic! I would use Anderson's and Copland again in the future.
My experience with Mark was great. He was very proactive and I was kept up to date during the entire process as to where things stood and the next steps. I would definitely recommend him to friends of mine.
I worked with Mark for a few years as we tried to buy multiple homes in this crazy market. He and his team were not only prompt, professional and incredibly knowledgeable , they also treated us like family. Mark went above and beyond to help us feel assured about every aspect of each offer we placed on multiple homes through our journey. He seemed as excited as us when we finally landed in our dream home. Thank you to Mark and his entire team of professionals!
Mark and his team are beyond reproach! They were always there to answer questions, and to lend a friendly ear to listen to the frustrations of finding and buying a home in today's market. They worked quickly and efficiently, in all aspects of the process. Their efficiency allowed us close on our home in less than a month after the sellers accepted our offer. We were extremely honored to work with such a kind, courteous, and professional group of people! — Cheryl Cross
Mark and his team were amazing. They worked with me from start to finish securing my mortgage. They were always available to talk, and never made me feel like I had stupid questions. I highly recommend Mark, his team, and Mortgage 1 for your home purchasing needs!
Communicating with Mark was very simple and he was always straightforward, taking time to explain each step of the process and making us feel comfortable with them. We really appreciate Mark and his team helping us get our first house!
Really great team with clear communication and available at any time! Thanks!
Mark was so very kind and helpful during the whole process of our refinance. It was a pleasure to work with Mark can't thank him enough.
Mark Copland is a great loan officer. In my experience wirh him I have no complaints. In fact, I wish dealing with all service providers was as good as it was with him. It never felt like a business relationship, instead it felt like I was dealing with a friend. Hands down Mark is one of the best in the business! — B Mines
A quick, easy, and convenient process for a new home owner.
Mark got us through our refinance exceptionally well. There were no hangups or surprises. It even went through more quickly than expected.
Mark and his team did a fantastic job for us, answering all of our questions as first time home buyers. Everything was taken care of in a smooth and timely manner. Their team was friendly, professional, and Made the entire process easy and convenient. We completed our application online plus we got a great rate. We would definitely use Mark again and highly recommend him and his amazing team!
Mark was excellent to work with and answered all our questions being first time home buyers. Everything was executed in a smooth, convenient manner and his team was friendly and professional. We got a great rate and would definitely use Mark again. We highly recommend him!
I would like to start off by saying my experience with Mark was absolutely phenomenal. I loved how he treated us like we were his only client that he was working with. I also loved how Mark took the time and made sure all of our questions were answered. The best characteristic about Mark is that he is a worker. I could always get a hold of Mark and any time and he is a great communicator.
Seamless process from start to Finnish. Mark and his team did a great job navigating me through my first home buying experience. Highly recommended. I now know where to turn when it’s time to move in the future.
Mark is patient and knowledgeable. He gave us worksheets for multiple houses because how long it took us to find a house. He really made the home buying process much easier in an incredibly tough market.
It was a smooth process for us. Anytime we had a question or concern Mark and his team helped us right away. We would highly recommend!
Great experience through the entire process. Very impressed with the level of responsiveness. Mark and team were always available to provide insight and assistance. Would highly recommend using this team for obtaining a mortgage. Very smooth process all the way through and fast closing! They provided a high quality pre-approval and I felt they worked/shopped for the best deal possible. Top notch! I can’t imagine getting better customer service than Mark provided - he was awesome to work with!
Wow, where do I begin? Mark and Dave went above and beyond to help me get pre-approved. They did everything they could possibly do and then some (especially difficult because I am self-employed). They got me the house I wanted and assured me every step of the way during a stressful time. Thanks again guys and go to this team if you need a lender!
Easy transaction, would highly recommend.
Working with Mark and his team was a great experience from the first contact and personal call to the closing of our loan. Everyone in the team is very friendly and professional. Responses to questions where always answered within hours and in a way that you are able to understand the matter without being an expert. The loan application, exchange of information and documents was done online through a secured portal - I liked it very much as you can complete your tasks as it fits into your daily schedule. Everything was provided in time and with clear guidance. As a first time home buyer, the only thing I had to do was looking for a new home, Mark took care of the rest. A colleague recommended the Anderson/ Copland mortgage team and if you ask me if I would do the same - absolutely YES! Thanks Mark.
Mark makes things very simple and really knows his business. Highly recommend using Mark Copland.
Mark and his team helped make our condo purchase the best home buying experience we've had. We've bought and refinanced several times in the past, but the process--from being pre-approved to closing--has never gone so quickly or efficiently. Mark and Dave were always available or super quick to return calls, texts, and emails. Reliable, knowledgeable, helpful, and friendly.
Professional, courteous and very patient helping us throughout the entire process. Thank you Mark!
Mark is extremely informative and helpful. Buying a home can be a stressful experience and Mark is readily available to answer questions and give you the information you need to make getting a mortgage more enjoyable. I highly recommend his services.
I highly recommend Mark Copland, he kept the mortgage process running smoothly and kept things on schedule. He was always quick to answer questions and provided clear communication when he needed something from me.
Great experience! Made our first time home buying experience a breeze, he helped us through every set and I felt confident the whole time that we were in good hands. Thank you!
Goes the extra mile to make sure all questions are answered. Worked with him twice already and looking forward to future business.
Working with Mark was easy and quick.
I give mark him self personally a 5 star rating for everything he has done for us mortgage wise. We have used him a few times and has done great work for us on getting mortgage.
Mark is excellent. He’s a diligent and detail minded individual who got us the best rate on our refinance. I’m definitely recommending him.
Mark is the best, always will be the best and nobody beats him! He’s like the whiz or Donald Trump.
Mark was very professional and punctual. Thanks, Mark!
Insanely easy, fast, & answered phone & questions even late at night. I dont plan on moving again but if i did i wouldnt use anyone But Mark
Getting our documents together, knowing what is needed and what has been submitted was so easy with Mark and his team! We ended up closing two weeks early than expected which is crucial for getting our former home on the market to sell. I would recommend Mark over and over again.
Mark is always available and happy to help with any questions you may have.
He was friendly, and driven to help us secure our home. Would definitely recommend to anyone looking to buy a home!
The experience was stress free. Mark and his team are organized, efficient and precise. I wouldn’t even consider working with anyone else for my mortgage needs.
Mark is really easy to work with and was very responsive to my questions as a first-time home buyer.
Mark was from day 1, very attentive to every detail. Even through the pandemic, Mark was able to work through all of the procedures with ease.
Great experience all the way around. I would refer him to any and everybody!!
Perfect!
Mark was very helpful in walking us through every step of the loan process as new homebuyers. He was always quick to respond to our inquiries and moved our loan along with speed and accuracy from pre-approval all the way to closing.
Worked with Mark to buy a house in the middle of the pandemic and he made a stressful process much smoother and less stressful. Not only is he a friendly and knowledgeable guy, but he was always available for me to reach out to and went out of his way to make things as easy as possible for me and make me feel like I was his only client. When the seller made changes to the contract the day before closing he worked all night to make sure everything was prepared so that we could keep our closing date. Would recommend him and his team to anyone I know.
Mark helped make the loan process simple and straightforward. He was always there to answer my questions, and made sure I was fully taken care of. I would absolutely work with him again.
Mark makes the home buying process clear and answers any and every question you have. My significant other and I were both first-time home buyers and we had SO many questions! Mark was so patient and was quick to respond via text and phone call with answers. He is a great broker! I would definitely recommend.
Mark and his team helped my family and I purchase our first home. It was a daunting task considering how competitive the real estate market is. Also, buying a home for the first time is an education, but thankfully Mark and his team were there for my family and I every step of the way. Mortgage 1's client portal takes advantage of current technologies to make the process simple. The myriad of documents along the process was easily fulfilled via Mortgage 1's secure site. Not only was the logistics and documentation effortless, Mark's team was there for any question, or to walk us through any information that wasn't clear to us. I'll close on one of the most important aspects of the finding the right Lender. Mortgage 1 allowed my family and I the opportunity to find our first home, but not at the cost of overreaching our budget. Mark and his team thoroughly reviewed our financial background and provided us with the best mortgage for us. We are incredibly thankful for Mortgage 1's guidance throughout our home buying process. Mark and his team are fair, they understood our needs, and were there when we needed them most. I would recommend Mortgage 1 and Mark Copland and his team for your next home mortgage loan. They are the best!
Like every major deal, there are always unforeseen issues. Mark was always ahead of the game and nimbly made whatever adjustment needed to be made keeping us on schedule and on budget. He is clearly a man who sees the big picture and works with his clients to achieve the best overall outcome. I believe a major reason that our offer was accepted over higher offers was due to the fact that the selling agent was aware that we were working with Mark who's mortgages do not fall through.
Working with Mark was great! He made the whole process of financing my home very easy. He and his team were professional and friendly, and they were always ready to answer any questions I had. After a bad experience working with someone else, Mark and his team were a breath of fresh air. I would definitely recommend him to anyone!
Mark is amazing! He answered questions and talked things over with me until I understood. He was also very quick to responding to emails and phone calls and was able to help me close on my house in less than a month!
Words can’t express! Of how appreciative, I am of Mark and the Mortgage one team. They went above and beyond. To ensure of making my first time home purchase an exceptional experience. Especially, in the midst of the COVID 19 pandemic. They made the process stress free and easy. The mortgage one team were very supportive and diligent , With making sure every step of the process was explained well and complete in a timely manner. I’m truly thankful! For having the mortgage one team. Now and for my future endeavors.
Working with Mark was a real pleasure. He provided me with several options to meet my stated goals. All but a few closing documents were filled out online, and he went the extra mile to secure a great interest rate. He and his team made the process easy, handling all the details without any snags or delays. I would definitely recommend them for your mortgage needs.
Mark was great! He made our experience refinancing easy and painless. He was very professional, knowledgeable and friendly. He answered all our questions and quickly responded to are emails. I would recommend Mark to anyone trying to refinance their home.
My experience was awesome! This team took me from A-Z in a few weeks twice this year and it’s only April. I enjoyed my experience the quality of work, the communication and our course the final product can’t be touched! Mark and Dave 5 ⭐️
My experience working with Mark (Mortgage 1) was amazing. Communication was outstanding every step of the way. Every detail was answered with any questions I had. I would absolutely recommend working with Mortgage one and their team. Very knowledgeable, and works for you as the home owner to do what's in the best interest for you.
Thank you Mark for all your help!
Mark and his team were so helpful! I was so stressed about the whole process being a first time home buyer. They made it so stress free and always answered any questions I had any day, and at any time. Would definitely recommend!
Mark was great at taking the time to make sure we understood everything and was very fast at replying to questions on any day and at any time.
Mark provided the detail and peace of mind I was looking for in a re-fi. He was very patient with me and was very accessible / easy to communicate with throughout the process. I highly recommend! (This is coming from a very detailed person who likes to understand every step of the process and to have a strong grasp of each line item.)
Mark and his team have been nothing but a "Dream Team" when it comes to having to start a process of purchasing a home. With being available to you at all times, even on a Holiday weekend they were there to make this first time process and smooth and non stressful. From the beginning of this whole process Mark has been extremely organized making our lives in a stressful situation an easy flowing transition.
Very quick and thorough, was able to help us easily close on time in a short time frame (< 30 days). Guided us through the process and was always available to answer any questions that we had.
Mark always takes time to answer questions and is great person to work with
Mark got my loan approved in record time, worked phenomenally with everyone in the purchase of my new home. I've had one other experience in purchasing a home and it was a disaster, I will only use Mark from now on.
Mark was great to work with! Him and his team were very professional and reliable. They respond very quickly to emails, and made the process straight forward and smooth! Mark worked with us to get the very best rate, went above and beyond. We will be recommending him to our family and friends.
We could not believe how seamless and quick the process to refinance was. Mark Copland was wonderful to work with. We were recommended by someone who described him as efficient and we found that to be true. We are appreciative.
Mark and the team at Mortgage 1 did a great job on my refi. Mark was always helpful, friendly, professional, knowledgeable, and very responsive to any inquiries. The whole process was very convenient, as I was able to do everything other than the closing online, and we were able to close quickly and on-time. The fees and rates were fair and competitive, and the service was outstanding. If I refinance again or ever get a mortgage on a different home I will definitely use Mark and Mortgage 1. I highly recommend them.
Mark was super helpful and professional. We would recommend him to anyone!
Mark made me feel like family. Very informed about my loan process. Highly recommend him & his team.
Mark was of great help in getting our home financed.
He was extremely responsive and knowledgeable about the process, and responded very quickly to all of our inquiries.
I would recommend him to anyone seeking a mortgage!
This is our family’s 7th mortgage experience with Mark. Always extremely professional and willing to walk you through the entire process. Highly recommend!!
We really appreciated all the help and information we received from Mark Copland. He provided tips during the finance process that helped us make a good decision based on our particular situation. Mark always responded quickly when we had a question. He made the process as easy as possible and very pain free. We would use him and his support team (Dave and Christian) again.
Mark was phenomenal to work with. He was extremely prompt and clear with communicating what he needed from us to build our pre-approval and mortgage and was always available to answer our questions. Mark also managed to compile our final mortgage in a very quick 14 business days. You cannot go wrong working with Mark.
Mark was great from beginning to end. He helped navigate a confusing and complicated purchase that resulted in us purchasing our dream home. Thanks Mark for all your hard work!
Mark did everything he could and got us into our home when another mortgage company couldn't. Because of covid I was laid off. Our other mortgage company couldn't make it work but Mark did and now my wife and I own our first home. If I could rate the experience higher I would.
Mark was very easy to work with, broke everything down for a first time buyer and quickly answered any questions I had. My loan was ready to close on time and over all it was a very smooth and easy process with his team.
Mark and his team were very easy to work with and got my loan ready to close on time, they were there to answer any questions I had and easily broke everything down for a first time buyer.
Great and quick experience. Closed in two weeks!
Working with Mark has been a pleasure. As first time homebuyers, we appreciated his guidance and willingness to answer all of our questions. His professionalism and responsiveness was also more than we could have asked for. The entire process was smooth from start to finish, and we highly recommend Mark! We are very thankful and blessed to have worked with him!
Mark was very efficient and responsive. Made the whole process fast and simple.
Mark was very easy to work with. If we had any questions (and we had many) he was knowledgeable and best of all very quick to reply. In a sometimes stressful situation purchasing a home, he was a great help.
I normally work with one person from this branch, when I called I was informed his position had changed and that Mark Copland would be assisting me. I was not really sure about it at first but will say Mark did everything he could to make this process as smooth and quick as possible. Great person to work with. Do not hesitate to contact him and his team!
What a great experience again. This is our second time using Mark 8 years ago for purchase of our house and now for refinancing. Mark and his team were extremely efficient and always there for any questions. It is so rare to have such great customer service these days. I have already recommend him and will continue.
What another wonder experience!!
Working with Mark Copland and his team. 8 years ago we worked with Mark to get a mortgage he went beyond then when times we hard. I kept his number and so glad I did.
We wanted to refinance because rate are at a all time low. Mark has made the refinance easy, always in touch, on top of everything, answers when I call,let's me know what to expect. Its been another great experience!!!
Would recommend to everyone work with this team if you want experience, personal touch, the best!!
Mark and his team are extremely diligent and dedicated people. They were always available to answer my questions day and night. They were very prompt, getting things done in the most efficient manner possible. I am truly happy with my experience and would recommend them to anyone looking to apply for a mortgage.
Mark was great to work with. He was quick to reply to communications and usually answered his phone without going to voicemail. He answered all of our questions and made our refinancing experience painless.
It was the easiest refinance we have ever done. Mark was very quick to respond and answer questions. We will recommend Mark to anyone who needs a mortgage.
Mark was very helpful and was quick to respond to any questions we had. Very nice and really tried to work with us to get the best rate possible.
I am a first time home buyer and Mark made the process incredibly easy! He would answer calls and texts any time of the day and answer any question I had. He never made me feel bad for asking questions and ALWAYS kept me in the loop. Being that this was a 1st home purchase I had my dad review a lot of things and Mark had no problem answering his questions either. I have nothing bad to say with my loan process!
My experience with Mark and his team was excellent.
His professionalism and friendliness made the process smooth and seamless, considering the climate of the world right now.
He took all my calls and answered my questions, walking me through the paperwork. (How can you call it paperwork anymore? It was all electronic!)
I was kept updated on the status of the loan throughout it's progress.
He seemed to take a personal interest in my situation and followed it through the closing and beyond.
I highly recommend him and his team to anyone looking to buy a home.
Very fast and professional. Our 3rd time using Mark Copland and would strongly recommend him to anyone
I had no idea what I was getting in to when I put the purchase agreement on my new place, especially when it came to meeting the deadlines required. Mark, along with his team at Mortgage 1, made my experience painless. The first week or so are the most critical. Mark was gracious enough to talk to me even during the weekend. Taking the time to explain things and make me feel both comfortable and confident in my decision. I would say the nicest thing about working with Mark is how relatable he is. He was able to talk and explain things to me in a way that even I could understand. I highly recommend both Mark and his team for any type of Mortgage needs. This guy was awesome to work with!
I was a first time home buyer and Mark was extremely helpful with the mortgage process. He responded to emails almost immediately (even at odd hours of the day). He had a great support staff that made things go smoothly.
It was nice to work with Mark and his team. A smooth and fast process. I slowed it down but they were patience with me. Thank you Mark, Dave, and mortgage one team
My wife and my have been married for more than 23 years. We never thought we’d actually look into owning our own home. But we decided renting was something we were both tired of doing. Especially the moving part! Working with Mark and the team has been something special. No matter what question we asked, they were patient and compassionate. When we were impatient and anxious, they always brought us back to the center! There were times when it felt like things weren’t moving, and it always seemed like they’d reach out to us before we could reach out to them. We loved how they communicated throughout this entire process!
We highly recommend them!!!
Kevin and Debbie
If you are in the market for a mortgage or refinance, Mark and his team are who you need. Mark goes above and beyond to make sure you are kept in the loop throughout the entire process, and is always accessible to make sure you lock in the best rate and are happy at closing. Customer service matters, and Mark and his team demonstrate it.
Mark was referred to us by our realtor. We had attempted to use a mortgage lender about 3 years ago when we first thought of buying a home. The lender we had previous compared to Mark is a complete turn around! We felt like we learned so much from Mark and what to expect as first time home buyers compared to the other lender. Also, Mark provided us with so much information; spreadsheets for every inquiring on a home we were interested in. He wanted to make sure we knew every single fee and what to expect at higher rates in the future so we weren’t blind-sided. Mark was extremely knowledgeable and responded to questions or found the answers very quickly! We would highly recommend him to anyone that is interested in a mortgage. Thank you so much Mark!!!
If you are in the market for a mortgage or refinance, Mark and his team at Mortgage One are who you need. Mark keeps you in the loop throughout the entire process and is always accessible to make sure you are locking in the best rate and are happy at closing. Customer service matters, and Mark and his team demonstrate it.
Mark and the team over at Mortgage 1 have been a huge asset and amazing at getting me pre-approved and following through to closing. If something is needed they are prompt and detailed. They have easy to use interfaces and always respond quickly to any of my inquiries. I would recommend them in a heart beat to anyone looking for a Lender.
Mark has been a great worker in helping me purchase my first home. He has been available and reachable at all times. He was able to calm my nerves about my finances and walk me through each step of my loan process. I would recommend Mark for anyone going through the process of buying a new home!
This is the second time working with Mark Copland and if I ever need to do this again, Mark will be the man I go to! He makes the process so easy and has a ton of helpful knowledge. Even when we threw some curveballs at Mark and wanted to adjust things that were already in place, Mark made the changes and explained everything in simple terms for us to easily understand. He takes the time to ensure that we understand the entire process of closing on a mortgage and is always willing to explain and give his input. My wife and I know that we can trust Mark and we cant recommend him enough!
This is the second time working with Mark Copland and if I ever need to do this again, Mark will be the man we go to! He makes the process so easy and has a ton of helpful knowledge. Even when we threw some curveballs at Mark and wanted to adjust things that were already in place, Mark made the changes and explained everything in simple terms for us to easily understand. He takes the time to ensure that we understand the entire process of closing on a mortgage and is always willing to explain and give his input. My wife and I know that we can trust Mark and we cant recommend him enough!
Mark is extremely diligent in responding to any questions, comments, or concerns in a timely manner. He seems to have an answer to any question I had. If he didn't, he was able to find it and respond very quickly. No wonder or waiting during such an exciting a nerve racking process. They all made it very easy and a calm experience. Excellent customer service.
Mark is professional and prompt to reply to all my questions. Mark updated me timely on where the loan was in the process and followed through on all points and items he still needed from me. I was happy with the services from Mark and Mortgage 1.
Mark was great! He was always available to answer any questions. This was our first time refinancing so we had many- He made it very easy and stress-free. Highly recommend working with Mark and his team!
Working with Mark Copland and his team was a real pleasure. He and his team were friendly and thoroughly professional throughout the entire process. They were very responsive to all my questions and proactive in identifying potential problems so that everything ran smoothly. I would enthusiastically recommend them.
Mark did a fantastic job helping with the refinance of our home. The process was so easy and efficient. He was available and offered quick response to any questions we had. I would highly recommend Mark at Mortgage One.
We have been using Mortgage 1 for the last 10 years and love the personal attention we get from their team. They are very thorough and quick to respond with any questions or concerns we have.
I am a first time homebuyer and Mark was super helpful and patient throughout the process. He is so quick with communication and answered every question I had. I can’t imagine the process being any easier and would highly recommend him!
I worked with Mark for my original mortgage and two refinances. All three times went extremely smoothly.
Mark was very helpful and flexible and responded quickly when I had questions.
Mark is exceptionally friendly and knowledgeable. It was a joy to work with him. He stayed on top of keeping us informed every step of the way. Our mortgage experience was quick and stress free thanks to Mark.
Working with Mark was great! Quick responses and thorough follow-up made the mortgage application process easy. Our loan went off without a hitch!
If you want a professional service and the best rates around, just give Mark a call. Highly recommend!
Friendly and informative. Mark and his team where great with helping me get my loan and about being a first time home buyer.
Was very good about getting back to us and answering all our questions. Thank you for all your help.
I had a great experience buying my first home with Mark. The process went smoothly and quicker than I had anticipated! He was quick to respond if I had any questions and was very available.
I closed on my first home yesterday. Prior to buying a home I had heard a lot of stories from friends and co-workers about how long and drawn out the process could be. My experience was the opposite largely thanks to Mark and his team. Things went very smoothly and they were available and prompt with responses when any questions came up. Thanks!
Mark made the process of refinancing our house extremely easy. I would recommend him for your mortgage needs.
Mark was awesome to work with. Answered every question we had and was very responsive. This process was pain free and a lot of that is thanks to Mark and his amazing service
Mark and Dave are FANTASTIC! I highly recommend them to everyone looking to purchase a home or refinance. They truly work tirelessly for you and have your best interest in mind. Thank you for getting us into our dream home!
Amazing to work with Mark Copland. He was highly recommended to me and I can see why. Explained the whole process clearly with expectations to help me plan accordingly. He was very responsive and prompt in replying to any questions or concerns I had. The app for uploading and signing forms in this COVID time (when so many things have had to move virtual) was very user-friendly as well. I was able to refinance within a month and secured a better rate for a 30-year conventional loan than I had for my previous 7-year ARM. Would highly recommend using Mortgage 1 right now!
This was our first time home buying experience, and Mark and the rest of the Mortgage1 team were able to make what is normally a stressful process, feel smooth and seamless. The implementation of their app and eagerness to keep the ball rolling allowed my family to keep up with our busy lives and still get to the closing table on time.
Mark - thank you for your professionalism and guidance. We look forward to doing business with Mortgage1 down the road!
Mark made our refinance not only fast, but seamlessly smooth and simpler than I thought was possible . He was always available to answer any questions I had. On the few occasions he wasn't instantly available, he got right back to me most times in minutes. I highly recommend you do yourself a favor and give him a call for refinancing or next home purchase. — Joe Cameron
My experience with dealing with Mark Copland and Mortgage 1 was very positive and I was thoroughly impressed with the attention to detail that was exhibited during the process. Mark is a true professional in his field and his "customer service " was far above any that I had experienced in other mortgage situations. Mark was extremely responsive and made himself readily available when needed. His direction and explanations were more than appreciated. We closed in record time and everything went very smooth. Mark was a true pleasure to deal with and I would highly recommend him to anyone.
Mark has always been great with answering my question and helping wherever necessary. Appreciate his hard work and always gets the job down
It was great working with Mark he made everything go very smoothly.
Mark and his team were so helpful, and responsive. They went above and beyond with explaining everything and got me connected to helpful resources while preparing to buy my first home. I would recommend him and his staff to anyone.
Mark has been helpful and awesome every step of the way through process ....If a problem arose he dealt with and solved ....I would highly recommend Mark and his team to anyone and everyone!!!!
This was my first time buying a home and applying for a mortgage. Mark was exceptionally helpful and patient. He was always available and answered questions willingly. Mark was able to explain the basics of mortgages/home buying in a very clear and understandable manner. He communicated easily with other colleagues involved. Overall, he made this very stressful undertaking less stressful. I would recommend his services highly.
Mark did an amazingly thorough job helping us through this process. Would 100% recommend to anyone.
Mark was great to work with and always accessible whenever we needed help.
To go through you when buying a house
Mark was very efficient and responsive regarding the mortgage on our home. I would recommend him highly.
Straight and to the point. Always upfront about your loan. He kept me abreast of all information. He was always available to me for any questions I may have had. Very easy to talk to. Thanks so much for your patience with me.
I was recommended by a friend to speak with Mark before I went any further with my consideration for refinancing, and I'm glad I spoke with him. Mark was straight to the point with understanding my desires, and found me a great rate as well as any considerations that we may have overlooked or not thought of. I would highly recommend Mark and his team. The application effort was very simplified; one of the best apps out there if you ask me. Mark shepherded the entire process through very closely and very quickly, and we are very thankful!
Mark is great! He is super responsive, and truly made the home buying process as smooth as possible. I would definitely recommend working with him for your mortgage needs.
Mark provides very responsive service and is a pleasure to work with.
Mark made it really easy to go through the refinance process. He communicated with us every step of the way and was always available when we had questions. I cannot recommend him enough!
Honest, Kind and Easy to work with.
Mark was amazing to work with! He was quick to respond to my emails. When we started looking into buying a home, the first lender we spoke to was very discouraging. Our real estate agent recommended Mark and I am so glad she did. We ended up finding a home and being approved for a mortgage faster than we thought. The process was smooth and stress-free. Would highly recommend.
Mark and his team were super responsive throughout the process. I got a great rate with closing costs that were lower than estimated and well within my budget. I've already told friends who are looking for a home to reach out to Mark Copland! You won't be disappointed.
As a first time home buyer, good experiences are key. Can’t say enough about Mark and the communication he provided, and how easy he made this process for us. Buying a home is known to be a stressful and hectic process and thanks to Mark, we got through it easy peasy.
It was a pleasure working with Mark. He always responded quickly to my emails and answered calls consistently. He was also patient and understanding whenever I needed to provide documentation to him to complete the refinance process, even though it would sometimes take me days to respond. Thanks!
Mark is an absolute pleasure to work with! I reached out to him with little idea of how anything in mortgage worked and every step of the way he always took the time to explain what he was currently doing and what our next steps in the process were going to be. His lightning quick responses and comfort level to ask questions (no matter how elementary they may be) really put me at ease as a first time home buyer. He explains difficult concepts in a way that makes it very understandable and he treats you as if you are his most important client. Any chance I have to work with or recommend Mark in the future I will not think twice. Thanks Mark!
Mark was available when needed and took the time to answer all my questions and explain everything out to me (very important since I am a first time home buyer!)
With other companies, I had a difficult time starting mortgage pre-approval process since I didn't have a credit score. However, I was connected with Mortgage 1 by my realtor and experienced ease with the entire underwriting process. They were able to quickly confirm my approval the same day I provided the information needed. Mark, especially was very quick with every response and question. The app they use made the process easy and fast, with clear details for uploading records, e-signing, and providing a step by step path to proceed to closing. The whole experience was great! Update six months later: Mark is very helpful and really works hard to stay a step ahead of other mortgage brokers. His work with me didn't end once I bought my house, but also contacted me when there was a great opportunity to refinance (much lower interest rate, with the same term limit, saving me several thousand dollars in the long run). He was also upfront about what to expect the following year when the taxes will be adjusted for new ownership.
Mark is excellent to work with. He and his team make the mortgage process as painless and stressful as possible. Mark is very quick to communicate and he made sure all steps happened on-time even with short deadlines.. Would highly recommend working with Mark for both mortgages and refinance .
Mark and his team at mortgage One are amazing they help me get my dream home, Mark is always available I even emailed him and text him after 9 o’clock at night and got a response right away Mark help us get approved for mortgage, by telling me what I need to do to improve my credit score and it worked and The closing was a breeze thanks again Mark you’re the best
I refinance frequently with different properties and with different mortgage lenders. Mark was by far, the best person I have dealt with through the years. Mark is extremely knowledgable, efficient and very professional. I received his name as a referral, and I now will be referring him to anyone who needs a Mortgage Banker.
Mark is great. Communicates throughout the process, well outside of standard hours, and made sure every question was answered.
Mark Copland and his team are easy to work with, their website made it easy to upload documents, and they are highly responsive. He even enabled us to close early on our home! We definitely recommend working with Mark and his team!
Mortgage 1 is the reason we are home owners. They fought for us every step of the way. They kept us in the loop on everything. I was discouraged from becoming a home owner when speaking with Quicken Loans. But that wasn’t the case when speaking with Melissa who put me in contact with Mark and his team at Mortgage 1. You took us under your wing and carried us every step of the way. I can’t thank you all enough for what you have done for me and my family. You fought till the end for us. I would highly recommend Mortgage 1 if your looking for someone who cares about you and will help your home ownership dreams come true.
Working with Mark was very easy. He did everything he could to make the process pretty straight forward and seamless as possible. We were able to get a very good rate with minimal effort as Mark actively handled any roadblock along the way. Will be using his services in the future.
Mark is easy to talk and work worth. He is honest and answers questions. Thank you Mark for helping begin a new chapter in my life. Do not hesitate to give Mark a call.
Mark was absolutely wonderful with the handling of our home refi. He was knowledgeable, attentive and easy to work with!!
I had a wonderful experience w Mark once again. He is very helpful and takes the time to answer all of my questions. He responds in a timely manner 🙂
Mark Copeland was amazing with my re finance! Incredibly efficient, and helpful! Would highly recommend and will refer everyone I know interested in mortgage services to him.
Mark is an outstanding professional. We have worked with him a few times and I highly recommend him.
Kevin
Mark made the home buying process a breeze. Very communicative and knowledgeable every step of the way.
Very quick and easy refinance process. So easy with the online app to communicate and attach all documents needed for the process. Mark was a pleasure to work with, very professional and prompt with all communication. I will definitely refer him.
Mark and his team are absolute all stars! I got an amazing rate with Mortgage1. And the closing process was simple and extremely fast! I couldn't be happier with my decision and y experience with Mortgage1. Highly recommended!!!
Mark is AMAZING! He is extremely knowledgeable and a fantastic communicator. I highly recommend working with Mark, he makes the very complicated mortgage process a breeze.
Mark was professional, patient, and warm. He helped make a stressful situation significantly less so.
We were looking to refinance our home when we saw a recommendation from a friend that had recently worked with Mark Copland. We contacted Mark and he was able to answer all of our questions and put us at ease about starting the process. Mark made our experience so easy and we loved the email notifications whenever we achieved a milestone. They explained what to expect & when, so we were never left wondering the status of our refinance. We would highly recommend working with Mark if you are looking to get a new mortgage or simply refinance.
Excellent!
Simplifies the process.
Mark was beyond helpful throughout the process. Every question we had was answered immediately and thoroughly. He kept us informed through each step and always made us feel like he was on top of everything. He definitely made the home buying process so much easier.
This is the 3rd time I have worked with Mark and I have recommended his services to several friends! He makes the process so easy and very personable. He is very responsive to all communications. In addition, the time from application to close was much faster than I expected! I loved the addition of the SNAP app that always kept me aware of the status of my loan and what I needed to do next.
Mark Copland and the Mortgage 1 team did a fantastic job making sure we got into our house on-time and didn't have to move twice! We really appreciate the attention to detail, quick turnaround time, and professional attitude!
Mark was great. Very communicative, knowledgeable and overall a pleasure to work with. I was nervous about the process at first, but Mark and his team made the process stress free.
During the process of buying a house, Mark has always been responsive, understanding, and flexible. As first time home buyers, he displayed and communicated the heart of a teacher. Mark also answered his phone at all hours and promptly communicated when needed. We highly recommend working with Mark!
We had a short time to achieve the near impossible...close on the purchase of our condo in Michigan in 30 days from start to finish. Mark Copland and his excellent team helped us make it happen. I love the check list and his updates letting us know where we were in the process (what we had completed and what we still had to do). Every call, email and text message was professional but upbeat and encouraging. He promptly answered every question and worked hand in hand with our realtor to help us every step of the way.
He and his team along with our realtor made an extremely cumbersome and sometimes frustrating process more bearable. We were just notified that we are approved to close. Those words are music to our ears that can only be surpassed by when we sign the closing documents and take procession of our new home.
Mark is a great and very knowledgeable person to work with. Being rather unexperienced with refinancing (in fact, it was a first), he took the time to walk us through every step and always answered our questions per phone or email within minutes to hours. We certainly got the impression that he takes pride in his work and puts the client first.
I am self-employed which makes refinancing a lot more difficult. Mark went above and beyond to help make the experience seamless! I highly recommend him.
Mark and Dave at mortgage 1 were fantastic. Mark helped me at all stages and quickly answered any questions I had. Highly recommend this team!
We loved working with Mark! He was available whenever we had any questions no matter the place or time. As first time home buyers the process for us was very unfamiliar however, Mark made it extremely easy and not overwhelming. He also kept in contact with any updates regarding our loan process in a very timely manor. I truly believe because of Mark our process was as smooth, quick and pain free as possible.
Mark is very kind and understanding as well, he made us feel very comfortable while talking to him. He didn't seem unapproachable or rude in any way with really played a huge part in our home buying process!
We ended up with our dream house at a fantastic rate. It was a stressful process at times getting documents in at the right time, but we couldn't be happier with the result. Thanks Mark!
Mark is great. He’s professional and friendly, always response very quickly, answer all the questions patiently. Strongly recommended!
As a first time home buyer Mark did an excellent job taking care of my wife and I. He was extremely accessible and made the home buying experience very easy for us. When we had questions and needed to change closing dates we could rely on him at hours that most companies would not do. He has a very high level of professionalism and care for his clients. I will definitely be recommending him to friends and family in the future!
My wife and I are the first-time buyer who did not have much mortgage experience. Mark is extremely professional and helpful from the day one, and always responded us in a very timely manner. We really appreciate Mark and his team's professional service through the entire process. I would definitely recommend them to my friends :)
My husband and I couldn’t be happier with our experience with Mark Copland. He worked very hard for us and no matter when we had a question or needed to get in contact with him he would answer. We would definitely work with him again.
I was working with another mortgage company and the numbers weren't adding up the closer I got to closing. I reached out to Mark and was pleasantly surprised how fast and accurately he pointed out the errors. I immediately switched over to Mortgage 1 and am very satisfied with what he has done. Not only getting everything together in the short time I gave him, but staying in touch and being available when I needed to ask a question. If your thinking about going with someone else, I highly advise to give this team a call.
Mark was quick to respond and helped us make this an easy and stress-free experience. Everything was done quickly and we could have closed even earlier if the sellers were ready! We would highly recommend him to anyone looking to get a mortgage loan.
Mark was able to help us with everything we didn't understand and most importantly he was incredibly available & responsive from step one to close. We are glad we had his help and would definitely recommend him to family and friends.
Mark did a great job. He was knowledgeable, thorough, and amazingly responsive.
Mark, We would like to say thank you to you and your staff; you have been most helpful in securing our new mortgage. The process went smoothly and quite quickly despite the some of the Covid 19 delays. Over the years we have applied for several mortgages and we would like to compliment you, as this was the most painless and well organized experiences that we have had. We have expressed this to Jeanie at our Local Credit Union; she was the lady who passed your name on to me. If anyone mentions that they are in need of a mortgage I will be passing your name and contact information on to them. Thank you again; to you and your staff.
Highly recommend Mark and his team! He was extremely fast to respond, always available (day and night), very flexible, on top of everything! Mark and his team delivered on time, giving us peace of mind. Can not speak highly enough!!! Even my realtor was impressed with Mark’s level of engagement and said she will be recommending him to all her clients in the future. I also really liked the technology they used to keep our mortgage on track. I was always notified of progress and changes via email and received text messages if something was urgent, so we never missed a milestone.
For Mortgage or Refinancing I highly recommend Mark Copland!! He steered me through the process of getting a mortgage and 6 years later refinancing my home! Very thorough with great communication! I will definitely use him again for the future!! Using the app to get this done was easy and awesome!!
Mark is knowledgeable, thorough, responsive and very easy to work with. I have used him for all of my mortgage needs for many years and have not been disappointed! Thank you Mark!
Mark Copland is great to work with. He stays on top of the paperwork and is always available to answer questions.
Mark & Dave were incredibly easy to work with and made the loan process very straightforward and simple.
Mark is an excellent Mortgage Banker, I'm glad to recommend the services he provides without hesitations. He works very actively with the customers and we are very happy with value-added that he provides. (Respect, Quality of service, Good time of response, Etc) This is why Mark is one of the bests, if not He's the best in the market. Five stars out of five for Mark and his Team.
This is the 3rd mortgage that Mark has helped me with over the years, and I can't thank him enough for the ease he has brought to the process each and every time! Closing a mortgage during a pandemic could have really been a nightmare, but it was incredibly simple and Mark (along with the rest of the Mortgage 1 team) provided great service every step of the way.
Our realtor recommended Mark from Mortgage 1 to compare loan estimates. The estimate he provided was more so aligned with what we expected. He was also very easy to work with, and was a trustworthy source of information for my wife and I. He was friendly, reliable, and we felt like he had our best interest at heart. As first time house buyers, the whole process was stressful. He was an asset during our home buying process, and would recommend his services to anyone in the market to purchase a home.
Mark was down to earth, and very helpful. He was available when we had questions & made this house buying process easy on our end. We will recommend him to others!
Excellent service. This is my second experience working with Mark and his team, but they make the purchasing process seem so effortless.
Exceptional service. This is my second experience working with Mark and his team. They make the purchasing process seem so simple.
Mark made it simple for us to understand our mortgage. Kept in contact through out the whole process and made it comfortable for us to purchase our new home.
Always excellent service with Mark!
Mark is very pleasant to work with. Very efficient and gets the job done quickly!!
Mark is completely phenomenal! He is a total expert and so knowledgeable at what he does. Being a first time home buyer, he answered all my million questions and then some! He was always responded right away and kept me updated on everything and each next step. I definitely will be working with Mark in the future! So thankful for my great experience with him!
My wife and I just recently bought a house. Mark was our finance guy and he was amazing! He saved us so much money, answered all our questions, was super responsive and always gracious. If I could give him another 5 stars, I would.
The process of our re-finance with Mark Copland and Mortgage 1 was fast, painless and professional. We were able to get a great rate to meet our goals. Mark and his team have attention to detail every step of the way. I highly recommend Mark and Mortgage 1 for your home financing needs.
Mark was great to work with and the home snap app made everything simple!
Mark is great! We are first time home buyers and new to the area. He was able to lay everything out for us and make it easily understandable. He was also very accessible for us. If we ever had a question he was always willing to answer anytime of day. He’s usually very responsive! He’s made the home buying process smooth and we can’t thank him and his company enough for helping us get into our home while navigating through a pandemic!
I had a great experience working with Mark and his team to refinance my mortgage. I appreciated his quick responses to my questions and clear explanations. He communicated effectively and was able to keep me updated along the way regarding my loan status and was quick to get my application moving. I would strongly recommend contacting Mortgage 1 for your mortgage needs.
Jen and I reached out to Mark Copland for advice on a refinance and quickly realized he was the right choice to partner with.
Marks knowledge, communication style, and professionalism was excellent throughout the entire engagement, which was quick and efficient. Mark made the experience simple, straightforward and easy. Emails with updates on milestones achieved were extremely helpful to understand where we were in the process.
Mark was a true pleasure to work with and I give him my highest recommendation if you are looking to get a mortgage or refinance.
Mark was amazing! He walked me through every step and his response time was immediate. I uploaded info through the app and he took action right away. We wanted a 30 day close and and he was able to allow us to close earlier than that. I would definitely use him again!! I couldn’t ask for anything more!
You made this experience quick and painless. Would definitely recommend. A+
Quick to respond and great to work with
As a first time home buyer Mark Copland made my experience easier than I thought it would be. He was always patient explaining things to me and always available to answer any questions I had. Overall great experience with him
Great broker!
He is always quick to answer my questions.
Working with Mark Copland at Mortgage One has been phenomenal. Having chosen to close on a house during a pandemic would have been a challenge in itself, but we also needed a unique loan for multiple parcels. No one wanted to take on such a difficult loan until we came across Mark. He walked us through each step, responded to emails immediately, and assisted in every aspect. As first time home buyers, we couldn’t be happier with Mark and this company! We Highly recommend them!!!!
He has been quick to respond to any questions we have had. Even in this pandemic
This is the second time I've used Mortgage 1. Mark and Dave were such a pleasure to work with. They held our hands through every step of the process and always kept us informed. I strongly recommend Mortgage 1.
Mark was professional and thorough. His rates were the best I could find and the entire loan process was seamless. I would definitely consider Mark for future loans.
As a first time home buyer, Mark went out of his way to make the process as smooth and painless as possible. He was always very quick to respond to all of my questions and would answer each one of them in great detail and in simple terms to make sure I had a full understanding. I had already been pre-approved by another company but switched to Mortgage 1 when I was referred to Mark to answer the questions that my previous agent had either not answered or rushed through. This is a great team and I would recommend them to anyone!
Mark was very attentive and helped make our refinance simple and painless! Mark came highly recommended from a family member and he exceeded our expectations!
Mark had great communication with us throughout the process and answered all of our questions.
Mark swooped in at the last moment before our offer was accepted because our old mortgage team was not working as fast as the seller needed. Mark and his team made the process very seemless for my wife and I. This was our first time buying a house and there mortgage checklist was really helpful for us to know where we were in the process. Mark always answered his phone when I called which I really appreciated. I probably called more than I needed but we were nervous. It meant a lot to me that he humored us. I can not recommend mark and his team enough.
This is my third (or fourth?) time working with Mark for my home financing needs. He attended to every detail of the process, from application through closing, and made sure everything was completed in a timely manner. I have since referred many friends and family to him because he really looks out for you, the customer/client, instead of trying to just sell a product that may not meet your needs. I have even heard Mark advise a potential customer to take an action when it was not in Mark's own financial interest to do so. When dealing with financial matters, trust is of primary importance and I trust Mark 100%!
Super easy process. I got my first home with the help from mark and his team. I was able to work and go through the process with out being overwhelmed. Every thing I asked, mark and his team took care of for me. Everything moved very fast and on time.
Mark was extremely knowledgeable, quick and efficient. I would highly recommend his services. Quick follow through, and everything was done in a timely manner.
Mark demonstrated great professionalism while bringing a personal approach to our first home buying experience. He made sure to communicate with us in terms that made the process very simple and easy to understand. Most importantly, his quotes and estimates were accurate and transparent. My wife and I would HIGHLY recommend Mark Copeland for any first-time home buyer.
I’m a first time homebuyer and didn’t really know what to expect or do but Mark made this process so incredibly easy and understandable for my husband and I. We never felt like there always a “stupid “ question and he is so amazingly prompt with his answers! We highly recommend him!!
This was our second time working with Mark.
Just like the first, he is efficient, personable and patiently helpful with all of our questions.
He is never too busy to talk or assist even on off-hours.
We will never consider working with anyone else!
-Courtney and Matthew Zatirka
Unbelievable experience. Mark is very knowledgeable and easy to work with. Excellent at answering any questions I had. I have used Mark on numerous occasions, and will continue to do so in the future.
Our experience was tremendous. Mark was pivotal in our buying our home...he got us pre-approved for a mortgage on Sunday, the same day we made our offer and it was accepted. The entire process was very seamless. Mark and his team were extremely detail-oriented, communicative and easy to work with. They made what can be a cumbersome process as painless as it could be. I would recommend them 100%.
Mark was very knowledgeable and helped make our buying process easy. He answered all of our questions and helped us get the best interest rate possible. I would definitely recommend to friends and others in the future.
Very competitive interest rates and low closing costs. Very responsive, provide detailed answers to all my questions.
Mark answered all of my questions in a timely manner, made sure my I understood everything, and got my husband and I a great rate. I would definitely recommend Mark.
Mark is very professional and was super fast to respond to any questions we had. He kept us in the loop and let us know how the home loan process worked step by step. We highly recommend Mark and would definitely seek his service again in the future.
Mark has been great to work with. He is incredibly fast and responsive, and he made the whole process so easy - from start to finish. We wouldn’t consider going anywhere else!
Mark was very accommodating and always available to answer any questions that my wife and I had. I would highly recommend.
We highly recommend Mark Copland. We just completed our refinancing with him, and the process was seamless. The whole process was done online, with easy to use systems for uploading, signing and reviewing documents. Great experience that was made as painless as possible.
Mark Copland was extremely accommodating and helped make our first home buying experience a good one. Mark was able to answer all of our questions and went over and above when it came to being available for us to contact him, no matter what time of the day it was. We are expecting our first child in two short months and had no time for delays, so it was very comforting to work with Mark and his team because they made things go as smoothly and fast as possible for us. Mark Copland is not only someone who I will be recommending to all friends and family but also someone we will be for sure contacting again if we ever need his services.
Mark and team did a fantastic job with answering all my questions about my loan and it's process promptly and fully. As a first time home buyer, it was extremely helpful to have their experience guiding the decisions I made. Highly recommend working with Mark and team.
You could not ask for a more professional and responsive mortgage lender. Highly recommended!
Mark Copland has been the absolute best to work with. He took care of me and made sure my wife and I felt comfortable throughout every step of the mortgage process. It can seem very overwhelming at first, especially as first time home buyers; but because of Mark, I never felt lost. He got us into a house in no time and we cannot thank him enough. Mark Copland is someone who I will be recommending to all friends and family moving forward.
This has been by far the easiest home refinancing we’ve done, I love the digital signatures which my wrist is thankful for. Mark was very quick and straight forward with answering any questions we had.
Mark was Amazing! I closed on my refi in 15 business days from my application submission. Purchasing or refinancing a home can be overwhelming, Mark made the whole experience easy, he kept me informed through the process and when I needed clarification on anything, he responded promptly to my calls. I would highly recommend Mark to handle your purchase/refi. I will definitely use him again for my next home purchase/refi and will also be referring my friends and family to him in the future.
We can’t thank Mark and Dave enough for their help guiding us through the purchase of our first house. Thank you guys, cheers!
Thanks to Mark we able get the house we wanted so much.We had nothing but positive experience with Mark during our first time home buying process. Timing was really critical for us and we had just enough days to close on a house. Mark made sure that every step was completed in a timely manner and did everything on his end without any delays. This made the whole process less stressful for us. He responded to all of our million questions very quickly and we didn’t have to wait until next day for answers. Mark is experienced and I highly recommend him if you are looking for a lender who gets things done!
Definitely 5 stars!!! Mark was very responsive to all my inquiries in a very timely matter since day one. He was Not pushy at all when making my decision to refinance my home with Mortgage One, instead, he worked with me at all times and kept me informed of all steps in the loan process. I felt he was working on my own interest! I have the best interest rate and the loan was closed in an incredible short time. I felt Mark was very trustful and very professional!! I am glad I was connected with him. Thank You Mark for the great experience in refinancing my home!
Mark is the best lender I have ever had. He is a great person to explain every step of the process and much better than my Quicken Loans previous loan. Any type of idea that you come up with he can answer the questions that are related to that idea when it comes to your loan. We truly appreciate all of mark’s efforts and Will be returning customers.
Discovered Mark through social media and found his reviews to be consistently good. From the day I contacted Mark for my mortgage refinance to close (which was less than 4 weeks total), he was pleasant, prompt and clear with his responses and got me the best rate for a 15yr mortgage at the time, with all costs paid by the lender (I had 3 other lenders competing and they could not touch the offer from Mark). Everything was smoothly handled through Mark's online platform and the closing was no-contact (in my car) as well. I would recommend Mark's services and products highly to anyone wanting to take advantage of the low rates at the moment.
Mark has helped my family purchase two homes over the years. If we ever need to purchase a third home Mark would be our mortgage banker again, without a second thought. I cannot give Mark enough thanks for all of his hard work that has helped make our dreams reality. Mark is extremely knowledgeable, detail oriented, responsive, an all around great guy, and just plain gets things done quickly! He guided us expediently through to our closing in just 20 days. With Mark by your side you can be confident of a great home buying experience.
Mark is excellent I have used him numerous times and have referred him to family and friends. Mark is always available to provide answers and the best option available.
Mark was very helpful throughout my entire refi process. Answered all my questions and very quickly. I appreciate all his hard work and him going the extra mile. Thank you.
Thank you to Mark and Dave for helping me refinance my house and assisting with the sale of my fathers house! You made everything very simple and easy! Thanks again!
Thank you to Mark and Dave for helping making my experience with refinancing my house and selling my fathers house simple and smooth! You were both great to work with!!
Mark is top notch!! Professional , on top of every detail.. best communication.. gets it done!
Mark and his team were very available and helpful whenever my husband and I had a question. They were quick to answer, and reliable.
Personable and professional.
Marc and his team provided the fastest, most straightforward mortgage process we’ve ever experienced, in the middle of a pandemic no less! We will most certainly go to him the next time we purchase or refinance, and recommend him without reservation.
Simple, quick response and virtual paperwork allowed the process to move quickly.
We recently refinanced to a 15 year loan. The process was easy and Mark Copland was super responsive and helpful every step of the way. Don't hesitate, if you need a mortgage, call him!
Mark is a high level, detail oriented, customer-friendly professional who gets the job done right. We love working with him for closing our home and readjusting our mortgage.
Excellent service. Told me exactly what was needed and took care of the rest. Went into buying a home having no idea how everything worked....Mark and his team helped me understand and walked me through it step by step. Can not recommend them highly enough.
We have always used Mark for our mortgage needs. He’s efficient, professional, and easy to work with!
I wouldn’t use anyone else!
This is the best team
Great timely and friendly communication. Very helpful.
I would definitely recommend this mortgage service to others. Great experience, good communication... Mark was very helpful explaining things and answering all of my questions throughout the refi process. He also worked very hard to get me the best rate possible. A+
Mark was referred to me by my realtor five years ago, I have enlisted his help in a mortgage and two refinances. Mark is very knowledgeable, personable and down to earth. He noticed my homeowners insurance appeared to be too high and took the time to get a quote, which saved me hundreds of dollars a year. I highly recommend Mark to help you attain your homeowner needs.
I worked with Mark Copland twice - for my original mortgage and for a refinance. Each time I had a fantastic experience. Mark is friendly, fast, organized, and easy to work with. He was always available to answer my questions, got my great rates, and made the whole process very smooth and easy. I can only highly recommend his services!!
Mark and his group were fantastic in helping us lock in at the lowest possible rate. This is our second experience with him, and we would not think of working with anyone else....even in the pressure and uncertainty of the current t financial climate, everything went off without a hitch. Highest marks for professionalism coupon with personal care and attention !
Mark Copland did an excellent job on our mortgage refinance.
This is the second time I've worked with Mark, and I'd still recommend him to anyone looking to buy or refinance a home. No complaints whatsoever. Always answered any questions I had in a timely manner and was very helpful in general.
We couldn't have asked for a smoother guide throughout our first home buying experience. He was responsive, approachable especially with our many questions, honest with the numbers being generated, and made everything easy to for us to understand. The online applications and step by step guidance was very user friendly as well. Even during the waiting period, Mark made it a point to touch base with us to give us piece of mind that everything was still under process/review but that we were still on track. Overall, we couldn't have asked for a better mortgage team, and highly recommend Mark as a lender!
Easy to work with. Quick turnaround. Always on top of things and great experience. Highly recommend!
Mark was great to work with. He was quick to respond to any questions I had and clarify every step of the process. Despite the craziness that COVID-19 has created, the process was smooth and extremely efficient. This is my second time working with Mark and I highly recommend him for both purchase and refinance needs.
Mark guided our refinance application through a period of great turbulence in the marketplace. He was an accessible and reliable resource when we had questions and made sure our application progressed smoothly.
Professional, friendly, informative, and always answered calls. Mark always answered my questions an made feel like I was his only client.
This was my family's 3rd time working with Mark. We had a great experience each time. The occurrence was for a refinance. We trusted Mark because of our past experience with him, and was able to quickly refinance our home at the current low mortgage rates.
Easy process with these professionals!
My husband and I highly recommend Mark Copland! He made our refinance experience a complete breeze. He is extremely professional, knowledgeable, and quick to answer any questions or concerns. Additionally, the process to refinance from start to close was very fast. We will be recommending Mark to all of our friends and family!
I had the pleasure of working with Mark twice now. My original mortgage as a first time buyer, and most currently a successful refinance which landed me an even better interest rate. Couldn't have asked for a more attentive, professional, and personable guy to work with. Mark and his team will take good care of you.
Mark is always so helpful. He makes the process easy and painless. This is the 3rd or 4th refi I have done with Mark and am always very satisfied. Thank you Mark for all of your help.
Mark Copland and the team at Mortgage 1 did a great job with our refinance!
Mark was fantastic to work with and helped us through the process every step of the way. Mark was never too busy to reply to texts or return phone calls. My wife and I appreciated that Mark never made us feel like we were a burden, despite contacting him numerous times! We would highly recommend Mark to anyone trying to navigate the process of securing a loan! Kudos! — Andrew Campbell
Mark was very professional and answered all my questions promptly!
Mark was extremely helpful throughout the whole process and always available to answer all of our questions. Would highly recommend!
I have worked with Mark Copland twice--for my initial mortgage and for a mortgage refinance. Mark is fantastic. He is friendly, efficient, and fast, and he is always available to answer questions via email or on the phone. He was able to get us a great new rate for our mortgage and made the entire refinancing process smooth and easy. I highly recommend him!
Mark and the team were with me through the whole process. There wasn't much paperwork! In the end I recieved a great rate and I felt like Mark was by my side, even though we worked together during the covid 19 pandemic and haven't met each other in person. I Highly recommend.
Mark did another fantastic job. Mark is a guy you can trust to set you up right.
I had a great experience working with Mark for refinancing my mortgage. He is very informative, helpful, and always available to answer your questions. He gives you his honest opinion about the market status and work with you to reach your target. I highly recommend him to anyone looking for a mortgage or refinance.
Working with Mark and his team was effortless! Easy app to follow and timely updates through out the entire process.Highly recommend!
Mark was a pleasure to work with. He was really efficient and always answered any questions I had in a timely manner. Definitely made my first time buying a home a breeze.
Great loan officer to worked with. This is my second mortgage with Mark.. I highly recommend Mark.. Thank you.
I've used Mark for at least 4 mortgages over the past 10 years. He's extremely knowledgeable, professional, helpful, and communicates constantly in clear terms that the average person can understand. He will work hard to get you the best deal possible and get the deal closed fast! I would highly recommend him for any of your mortgage needs.
Mark is incredible to work with! He’s extremely knowledgeable and prompt with all correspondences. He comes highly recommended!
Mark is outstanding to work with. A true professional. I would recommend him to anyone.
I gave him an insanely short period of time to close on a house. A little over 30 days and I'm signing off. He could of easily said no or can't with the time restraints, but he pulled it off.
Mark is outstanding to work with. A true professional. I would recommend him to anyone. Kevin
Mark Copeland is a great communicator, prompt, courteous, and reliable. He made our home buying process happen with an almost impossible deadline. We will recommend him to everyone in our near future. Thanks.
Everything was simple. Mark took care of everything for us and we just needed to provide the information and let him do the work of getting the loan setup. Thanks Mark!
He got our mortgage done with an almost possible deadline. Highly recommended!!
Mark was very responsive to my questions and explained everything in great detail. I would highly recommend
Wow!! Where do I begin? I was introduced to Mark by my realtor last year when we were having serious trouble securing our loan from our original lender. We learned "Pre-Approved" does not mean much. Mark was there to help though. He finished EVERYTHING within 4 weeks! We were so happy. 8 months later he reached out to us, offering a refinance option we simply could not refuse. He is done saving us so much money, and once again, he did it within 4 weeks again. Reach out to him, you will not be disappointed!
Mark and his team did a wonderful job of keeping us up to date and informed about our refinance. Very easy process!
Mark is the best at his professional. We have used him several times and his services have been top notch. We will continue to only do business with him in the future. It is amazing how quickly, efficiently and easily Mark gets things done each and every time.
Mark is amazing! Very easy to work with and extremely fast responses to any and all questions. The whole process was simple, quick and easy, couldn't ask for more. Highly recommend!
Positive and streamlined.
Mark Copland at Mortgage 1 was very efficient and easy to work with throughout the refinance process. He was readily available to answer questions/concerns. I would highly recommend Mark at Mortgage 1!
Mark is a fantastic mortgage broker. I could not ask for a more smooth transaction. Additionally, Mark strategically locked in the interest rate at the perfect time yielding the lowest possible rate. Mark has helped us close on three mortgages now and each time he provided unparalleled service and an excellent rate. I highly recommend Mark!
A big thank you to Mark Copeland!
Marc copland is great mortage guy. Would recommend him to anyone.
Mark has gone above and beyond to not only sustain a relationship over the past 10 years, but always has my back! Thank You, Mark!
We were trying to buy a house using our regular bank for the mortgage but the agent seemed a bit unorganized and was frequently hard to get a hold of. After a pair of weeks struggling to get things done, turn in required forms, and learn what else was needed so we could get ahead of the game my wife decided to try checking out some other lenders. She wound up talking to Mark who informed us he could get us a better rate and she decided to work with him instead. In 1 afternoon he had made as much progress as our previous mortgage agent had made over the course of 2 weeks and he got us a rate .75% lower than our personal bank. Granted, the market had something to do with how and why that was possible. That being said, our previous lender didn’t even seem interested in trying to get anything lower. He was in constant contact throughout the process and we received updates at least every other day during the week and sometimes he would even check in on the weekends to see if we were up to speed on what was happening. He helped us get a closing date sooner than the one we would’ve had with our bank. Mark Copland is an expert and a professional and we couldn’t be happier with him.
If you need a mortgage, you've got to talk to Mark Copland and his team! Mark does an amazing job helping his clients get a great low rate, and takes the hassle out of getting a mortgage. Call Mark!
Mark was recommended to us by our realtor. He made the process of applying for, being approved, and finally being cleared to close super easy. Communication was great throughout the entire process. We are purchasing from out of state so being able to upload all necessary information & communicate with Mark via email was extremely helpful to us. He made the process super quick & easy!
Mark did a great job making sure our mortgage went through in a timely fashion. He was responsive to questions and made the process easy.
Awesome experience from the beginning all the way through closing. Fast, responsive, knowledgeable, friendly and professional. Overall a great refinance!
Quick and easy answered all our questions answered all emails quick very informative
Was always available for help or questions regarding our refi .
Quickly got our loan approved and ready for closing
I really appreciated Mark's communication. He helped walk me through the process one step at a time. He's really easy to get in touch with. Very helpful when questions arise. Finally, had all the right digital tools to make this as simple as possible. Really a great experience.
Mark Copeland was great. He made the mortgage process smooth and easy. He was always available and easy to reach. At times I felt like I was his only client!! I highly recommend using Mark, he even got a lower interest rate than first quoted.
I've worked with Mark a couple of times and can't recommend him enough. His dedication to his clients shows through in every interaction and his timely responses help ensure you are up to date with the process every step of the way.
Mark was very responsive and friendly while we were shopping around for the best mortgage rates. He was not pushy but made us feel comfortable by making sure we had will all the facts for our decision. When we decided to go with Mortgage 1, he was super attentive and made sure we had everything in order to close on time.
I was referred to Mark through another family member who had used him several times (purchasing two different homes/refi). I am really glad I decided to contact Mark with buying our second home. He is the best person I have dealt with in home lending. Genuine, trustworthy, and very easy and quick to communicate with. He takes his time and is very thorough which is very important to me. I would definitely recommend Mark to anyone looking to purchase or refinance their home. I will be using Mark with any future home lending needs!
Friendly, Accurate and professional
Mark is an exceptional lender. He is very organized and knowledgeable! He doesn't just let the transaction fall together he stirs it every step of the way and notifies you of its progress so nothing is missed!
Thanks Mark,
Mark has been such a pleasure to work with, he was proactive and communicated quickly regarding each step. We have used him with our 1st and 2nd home purchases and most recently with our refinance. Would highly recommend working with him to our friends and family in the future.
This was the second re-fi we did with Mark. Perfectly pain process; no surprises. And except for the closing itself (still lots of paperwork!), we were able to transact entirely on-line -- a very convenient and efficient way to do business.
Mark was really great! He was always incredibly quick to respond when I had questions or when I needed to take steps to work on the mortgage process. He’s obviously very good at his job and has lots of knowledge. I also appreciated how hard he worked to get me the lowest rate possible - he even matched a rate that I found elsewhere. I would recommend him to anyone.
Mark did an excellent job. He did his best to make sure you fully understood every aspect of the loan he was selling to you. He was always available for questions and always answered them in great detail.
Mark is a constant professional and always kept us informed throughout the mortgage process. My wife and I have now worked with Mark on 3 separate occasions and each time his service has been excellent. Mark will always be our representative for any mortgage or refinancing needs.
Awesome experience..!!
I worked with Mark when purchasing my first home. He made things very easy and walked me through every step. He was also very easy to get in contact with when needed along with fast responses. I highly recommend him and his team!
Always a pleasure working with Mark! He has our best interests at heart and makes the process as easy as possible.
Professional, Prompt, patient and does everything he can to help get the job done. It’s been a pleasure working with Mark (twice).
I had a great experience working with Mark when getting a mortgage to buy a condo. He was so helpful and easy to work with. Mark was always available when I needed to ask questions, and he made the whole process go smoothly. I really appreciate all the work he did for me. I would highly recommend Mark for anyone looking for financing when buying a home.
Mark is one of the most thorough mortgage guys out there. He is there WHENEVER you need him. And works very hard to make sure everything goes as smooth as possible for you. It has been very easy to contact back and forth with him. And we got to closing as quick as possible! I'm greatful to have chosen mark for my mortgage
I had a difficult time starting mortgage pre-approval process since I didn't have a credit score. However, I was connected with Mortgage 1 by my realtor and experienced ease with the entire underwriting process. They were able to quickly confirm my approval the same day I provided the information needed. Mark, especially was very quick with every response and question. The app they use made the process easy and fast, with clear details for uploading records, e-signing, and providing a step by step path to proceed to closing. The whole experience was great!
My experience working with Mark Copland was absolutely amazing! I would definitely recommend and if I were to do it all over again I would definitely go with mark again! Very skilled and friendly easy to work with and outgoing person! 10/10!!!